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back up from data with tape drive in windows server 2003

Posted on 2004-09-11
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Last Modified: 2010-04-03
hello,
     I want back up from data of hard with tape drive in windows sever 2003.I want use from back up of windows:
start-system tools -back up   ,but windows can not identify tape drive.
my back up is sony AIT SDX-D500C and my tape is SDX2-50C.
the driver of sony is installed.windows must identify tape such as drive but not identify,
please help me,
thanks,
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Question by:z1357_kh
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Duncan Meyers earned 50 total points
ID: 12040348
The latest drivers are dated 8 September 2004  - can you check that you are running the latest drivers please?
http://sony.storagesupport.com/ait/windriver_server2003_32.htm

The other thing to do is to run Sony's Tape Utilities from http://sony.storagesupport.com/ait/tapeutility_windows.htm to see if the utility can see and access the drive

Can you let us know what the tape utilities report please?
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by:z1357_kh
ID: 12052627
i download and install the latest driver and install tape utility
but i still  have problem,
test drive with utilitytape  failed.
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Expert Comment

by:Duncan Meyers
ID: 12080433
>test drive with utilitytape  failed.

What errors did the tape utilities report?
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Author Comment

by:z1357_kh
ID: 12294828
hello,
thanks,
my problem is solved,
my removeable storage in services of windows is stop
with start this service my problem is solved.
thanks.
0

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