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Outlook 2003 (IMAP) deletes messages when read.

Posted on 2004-09-12
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Last Modified: 2010-04-08
I've had outlook 2003 for a few weeks and it was fine.  I had shut off the junk mail filter immediately as I had my own spam filtering tools.  

Recently, it has started deleting messages (from the server) once they have been read.  Only some messages are deleted, not all of them.  I haven't found a pattern to why some messages are deleted and others are not.  

I did turn on the junk mail filter to see if it would catch the spams that got through my filter, but I turned that off.  

Some online info suggested checking the current view to make sure it's set to show read messages.  (Seems to apply more to pop).  

These messages are not moved to the followup folder or any other folder than I can see.

I use Outlook 2003 set up as IMAP to a server running Imail.  

Thanks.
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Question by:noel_x99
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6 Comments
 
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Expert Comment

by:sunray_2003
ID: 12038807
Hi noel_x99,

Make sure you are not deleting any mails in the inbox of your machine that could affect the removal of messages in the server .

have you simply recreated your email account to see if that would help ?

Make sure there are no rules setup in your machine that might be transferring emails from inbox to any other folder in your machine

SR..
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Author Comment

by:noel_x99
ID: 12039305
No rules are set.  

I have talked to a friend who said he had a similar problem with Outlook2003.  It seems as if the junk mail filter doesn't always really turn off when you tell it to turn off.  It is off - I've double checked it...yet the stuff is still going into the junk folder.
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Author Comment

by:noel_x99
ID: 12049720
I think I found the answer.  Even though the junk mail filtering in Outlook 2003 was turned off, it was in fact filtering items to junk mail.  Options in the junk mail filter for country codes and encoding lists were set to block.

Doesn't really make sense though...the mails that were being filtered into the Junk mail filter didn't meet those criteria anyway.  And the filter was off.  Go figure.
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LVL 49

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by:sunray_2003
ID: 12049745
I donot have OL 2003 to figure out what you say but I believe your statement..

If you think your question has been solved , please close the question
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