DNS error when I try to visit a antivirus site - Not Hosts file
Posted on 2004-09-12
I'm having trouble reaching any antivirus sites eg Symantec, trendmicro, ca etc. When I do a ping the address always comes back with 127.0.0.1 - Simple I thought - Hosts file, However the hosts file is as it should be, empty!!
I can add the IP address to the hosts file and then I have no problem reaching the site.
I removed a whole host of virus's from this PC, But It seems there may be an undetected virus remaining, or registry entries preventing the install of antivirus software, It also prevents te windows installer service from working - so I can't run trends housecall.
I would really appreciate some help here - the PC's not mine - so I can't throw it out the window !!!