Solved

WinFax PRO will not connect to the host station. Any ideas?

Posted on 2004-09-12
13
6,759 Views
Last Modified: 2012-06-27
This only happens to certain machines and it happens in a manner which seems to be completely random. Well, on client machines, I will start Windows and the WinFax Controller starts and gives the following message.

"WinFax PRO is unable to connect to the WinFax PRO Host station called 192.168.1.8. Make sure an account has been created for you on the host station (using the same name/password used to login to your client station).

Some machines work and are able to send faxes successfully, some do not. Please advise.
0
Comment
Question by:civicor
  • 4
  • 2
  • 2
  • +3
13 Comments
 

Author Comment

by:civicor
ID: 12041170
There is no password configured on the host machine also. None of the other clients require passwords to send a fax.
0
 

Author Comment

by:civicor
ID: 12041186
Pings to 192.168.1.8 are fine. It seems that this problem occurs if I install SP2 on the machines before I install WinFax.
0
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 12044972
0
 

Author Comment

by:civicor
ID: 12049013
Symantec had replied to me saying there is a problem with WinFax after the installation of SP2.

http://service1.symantec.com/SUPPORT/faxprod.nsf/pfdocs/2004071911425704

Thanks for your help anyway.
0
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 12049029
No Problem, you are welcome.

rsdn
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Accepted Solution

by:
PashaMod earned 0 total points
ID: 12094581
Closed, 250 points refunded.
PashaMod
Community Support Moderator
0
 
LVL 2

Expert Comment

by:SOFTECNICOS
ID: 12424816
Just Disable Windows Firewall Service in the Services of Windows XP SP2.

Kind Regards
SOFTECNICOS
0
 

Expert Comment

by:joshstearns
ID: 12607292
I Have the Same Problem I disabled The XP Firewall but still cannot connect the Fax Sharing Host the Client is an XP machine and the Host is Win2k Pro
0
 
LVL 2

Expert Comment

by:SOFTECNICOS
ID: 12607663
It hapens the same to me, because i have 5 workstations and in one of them i still can't have the fax client to work on that machine.
Problably reinstalling the fax software an doing all the symantec steps to solve that issue.
0
 

Author Comment

by:civicor
ID: 12636926
Hey... I posted a comment earlier and they did not choose it as the accepted answer. Here's the link to what Symantec posted about the issue.

http://service1.symantec.com/SUPPORT/faxprod.nsf/pfdocs/2004071911425704
0
 

Expert Comment

by:cjhowe
ID: 20061789
I realize this is an old topic, but all of the solutions posted elsewhere left me with a setup still not working.  I wanted to post the solution I finally stumbled upon for others.  If the symnaptec link does not work and you have the error listed in the topic try the following:

1.  Run Winfax Pro as the first Administrator created (I don't know why it is this way, but the 2nd and 3rd created administrator accounts did not work).
2.  Create a user on the client computer with the same user name/password as the first Administrator (you do not need to be logged in on the client computer as the newly created user name, it just has to be present).

Following those two steps brought my Winfax Pro into working order over the network.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SAP PM 5 115
Usage of Windows 8.1 Sysprep 5 82
Edit header 19 101
Dropbox 3 72
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Using Adobe Premiere Pro, the viewer will learn how to set up a sequence with proper settings, importing pictures, rendering, and exporting the finished product.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now