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Cant Create Outlook 2002 Address Book

Posted on 2004-09-13
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Last Modified: 2010-04-08
In outlook 2002 i have my contacts folder with all my contacts listed there.  But when i create an email message and type in someones name, outlook does not find that person from my contacts.  It seems to look in my address book which is empty.

How do i either copy my contacts to my address book or allow outlook to use my contacts when checking mail recipeints?

When i right click on contacts in the left pane and choose properties i can go to the "Outlook Address Book" tab the check box for "Show this folder as an email address book" is not checked off and is actually greyed out so i cannot check it off.

The OS is xp pro and the user is an adminsitrator.

How can i get this to work?
Thanks,
Tom
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Question by:saunaG
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sunray_2003 earned 2000 total points
ID: 12044717
Tom,

One of the ways is check if you can export that contact folder so that you can take a backup of it .
Then once you are done with the backup do this

open Outlook
go to tools --> email accounts --> view or change existing directories or address book ---> press Next
and remove the address book there and create a new one

Then import the backed up contacts ..

SR..
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by:saunaG
ID: 12044798
Thanks, worked.
Though i swear we did that without success before.
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by:sunray_2003
ID: 12044806
hahah... may be your question related an expert.. just kidding
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