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Exchange 2000 sp3 and Outlook 2003 0x8004010f only in Outlook 2003

Posted on 2004-09-13
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Last Modified: 2012-06-21
Recently built Exchange 2000 Server and I am getting this error message "0x8004010f the operation failed an object cannot be found" only using the Outlook 2003 client.  I do not have this problem with Outlook 2000 client.  I have already reset system folder per Microsoft KB, disabled Offiine address book and deleted the *.ost files, and created a new profile.  Also, I updated the permissions on the Default Global Address list.

Any ideas?  Let me know if you need additional information.

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Question by:rileyadm
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Expert Comment

by:sunray_2003
ID: 12045101
When exactly do you get this error in OL 2003 , when you do send and receive ?

Is there only one OL 2003 connected to the exchange server or many . If there are many , does only one machine have this issue or all OL 2003 clients ?

Have you tried to recreate the exchange server account and checked if that would help ?

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Author Comment

by:rileyadm
ID: 12046484
This is the error message in the "Send\Receive" details: !Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An ojbect could not be found.'

This is the error message in Outlook 2003 client sync folder "Microsoft Exchange offline address book
13:32:58       0X8004010F".

There are a handful on OL2003 clients and all of them are having the same issue.  

I deleted the mailbox account from AD and recreate then built a OL 2003 profile with no luck.  Is that what you mean when you posted "recreate the exchange server account"?

Please advise.

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sunray_2003 earned 500 total points
ID: 12046518
Check if this can help you

http:Q_20550644.html
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Author Comment

by:rileyadm
ID: 12047056
It did seem to have a valid offline address book; but I deleted it and recreated a new one anyway called "Company Staff".  One thing I noticed is that there are no items listed under "Default Global Address List".  Is that correct?  It seems like some is missing.  

About a week ago, I delete my 1st and only Exchange Server and rebuilt the installed Exchange 2000 and I did not replicate.  At one point, it Exchange remember to old machine name as an Exchange domain server.  I deleted the object.  I do not see anything in the Lost and Found in AD.  I tried the solution below with no luck but I could choose the "Default Offline Address Book". There was not one listed.


Start Exchange System Manager.
Expand Organization, and then expand Administrative Groups.


Expand the administrative group to which the server belongs.
Expand Servers, expand the server that you want to configure, and then expand First Storage Group.
Right-click Mailbox Store, and then click Properties.
In the Offline Address Book section, make sure that a valid offline Address Book is listed.

If one is not listed, click Browse, and then click a valid offline Address Book. You can use Default Offline Address Book as the default setting
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Author Comment

by:rileyadm
ID: 12069929
Thanks sunray 2003,

Apparently, by deleting and recreated the offline address book fixed problem.  An early thread on the "Q" that you recommended sugguested that it could take some time for the Exchange server to settle down.  

Thanks again, rileyadm
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by:sunray_2003
ID: 12069955
Thanks
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