Display Adaptor Disabled and Now OS Won't Boot
Posted on 2004-09-13
Ok, I have myself a computer with an onboard video card. On friday our order of new video cards came in, and I asked one of the technitians to install it (I should note that I am part of the IT department, but a programmer not a technitian).
He tries, and he fails, but more importantly in doing so he disables the new graphics adaptor and so now any time we try to boot with it in the machine it crashes just before entering windows (we get a blue screen with a hex number and a message saying "failed to initialize display adaptor", then it quickly flashes a message about dumping the memory, then reboots).
Another tech comes in and does the same thing but to the onboard adaptor and so at no time could it boot, as it would do the same thing as when trying to boot with the new card.
They finally rolled back to a previously working setup so now the onboard card once again works, but I still have the problem with the new card.
After playing around with it we have gotten nowhere, but we have found that the computer won't boot into safe mode either, even when using the onboard card. It seems to hang on agp440.sys, and then it crashes in a similar manner as when trying to boot with the new card.
The OS is Windows 2000 with SP 4. The new graphics card is an nVidia FX 5200 (not sure of the model of the card itself, but it was purchased from Dell).
There doesn't seem to be anything wrong with the card itself. We tried another one (we bought 5) and had the same results.
The techs have all given up saying that I will likely have to re-image my machine, but I figured I'd come here and see if anyone can offer a suggestion on how to fix it instead.