andreacadia
asked on
Winmgr.exe?
I have a strange problem occuring with my Windows XP Home Edition Machine. Basicallly what happens the computer will get through its booting process, i log onto windows, but when its time for the icons to usually pop up on the desktop, they do not appear, and all i have is a blank blue screen.
So i figured out that if i launch task manager by Ctrl-Alt-Del, and i end a process call WINMGR.EXE, the desktop appears normally and the systems completes its boot. My hunch was that is seemed very virus like. So i updated my definitions and did a full systems scan (norton) and 9 infected files were found and removed. However, he problem still exists.
Does anyone know how i can solve this issue?
So i figured out that if i launch task manager by Ctrl-Alt-Del, and i end a process call WINMGR.EXE, the desktop appears normally and the systems completes its boot. My hunch was that is seemed very virus like. So i updated my definitions and did a full systems scan (norton) and 9 infected files were found and removed. However, he problem still exists.
Does anyone know how i can solve this issue?
Also u can use a tool which can tell u abt bad Startup entries and can fix them, so Download HijackThis v1.98.2 from here, run it and Save the LOG file:
http://tools.radiosplace.com/HijackThis.exe
Then Post it at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it asks u to delete :)
and if still u cannot get it working, then Post here that LOG file, and we will tell u that what is BAD in it and how to remove them :)
http://tools.radiosplace.com/HijackThis.exe
Then Post it at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it asks u to delete :)
and if still u cannot get it working, then Post here that LOG file, and we will tell u that what is BAD in it and how to remove them :)
ASKER
i have done this and the entries still appear..there are someother suspect processes in task manager as well, if i remember correctly, one was called WINXP43.exe.
ok that means ur system is infected with malwares\trojans
First complete the Hijackthis work..... and Fix all the bad entries using the automatic site, and if u feel it a little bit difficult, post here the log, i will check it for u !!
After finishing hijakchtis... run these tools in safemode to delete everything they detect !!
==========================
AdAware ==> http://www.spychecker.com/program/adaware.html
SpyBot ==> http://www.spychecker.com/program/spybot.html
Stinger >> http://vil.nai.com/vil/stinger
==========================
Post Back if u still have any question :)
First complete the Hijackthis work..... and Fix all the bad entries using the automatic site, and if u feel it a little bit difficult, post here the log, i will check it for u !!
After finishing hijakchtis... run these tools in safemode to delete everything they detect !!
==========================
AdAware ==> http://www.spychecker.com/program/adaware.html
SpyBot ==> http://www.spychecker.com/program/spybot.html
Stinger >> http://vil.nai.com/vil/stinger
==========================
Post Back if u still have any question :)
ASKER
what do you mean by "Hijackthis work"?
:)
i posted in my second comment,,,,, to download hijackthis, run it, save its log file,
then post the contents of that log file on the autoamtic analyse site,,,, hit Analyse
it will analyse this log for u, and will tell u what is BAD which u need to fix by putting a check mark against it and clicking on Fix Checked,,,, and what is Good in it which u shudn't touch :)
Hijackthis is a tool which will tell u abt ur running processes, abt ur Startup processes, abt IE BHOs, and some installed activex objects also.... so u can get an idea that what is actually happening on ur system by analysing this log file with that Automatic Analyse Site :)
still confused :)
i posted in my second comment,,,,, to download hijackthis, run it, save its log file,
then post the contents of that log file on the autoamtic analyse site,,,, hit Analyse
it will analyse this log for u, and will tell u what is BAD which u need to fix by putting a check mark against it and clicking on Fix Checked,,,, and what is Good in it which u shudn't touch :)
Hijackthis is a tool which will tell u abt ur running processes, abt ur Startup processes, abt IE BHOs, and some installed activex objects also.... so u can get an idea that what is actually happening on ur system by analysing this log file with that Automatic Analyse Site :)
still confused :)
ASKER
what automatic analyze site are you referring to? you are assuming i have heard of the tools that you are talk about which i have not.
ASKER CERTIFIED SOLUTION
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U shud behaving a startup entry fo this file, so goto Start>Run>msconfig>Startup
and untick all applications except Antivirus and Firwall entries
restart and now check ??