Solved

Cannot set Home page

Posted on 2004-09-13
3
850 Views
Last Modified: 2013-12-04
I am using Internet Explorer via Windows XP.  My home page continues to change to a page I do not want no matter what I do.  I have installed & ran Spybot, Ad-aware, CWshredder, & my Hijackthis log is posted below.  I also have a little bit of a problem with pop-ups.  Can you please help me?

Thanks,
Jeff

Logfile of HijackThis v1.97.7
Scan saved at 5:22:25 PM, on 9/13/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\crle32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\iekr.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\NUTZ LAZENBY\Local Settings\Temporary Internet Files\Content.IE5\QHCFEHQ1\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kzlge.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {C16B044C-5428-41E8-5C0B-DE8424BEF231} - C:\WINDOWS\system32\apixr32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [iekr.exe] C:\WINDOWS\system32\iekr.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\RunOnce: [addjz.exe] C:\WINDOWS\addjz.exe
O4 - HKLM\..\RunOnce: [mfcfx32.exe] C:\WINDOWS\system32\mfcfx32.exe
O4 - HKLM\..\RunOnce: [apito32.exe] C:\WINDOWS\system32\apito32.exe
O4 - HKLM\..\RunOnce: [msgx.exe] C:\WINDOWS\system32\msgx.exe
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1093442927827
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A790} (BerbCln Object) - http://www.microsoft.com/security/controls/Berbew/0/BerbCln.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

0
Comment
Question by:jlazenby
3 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 125 total points
ID: 12049244
Hello jlazenby =)

U are infected with this res:// hijacker, foloow the instructions here to get rid of it >> http://www.pchell.com/support/onlythebest.shtml

Post back if u still face problems !!

!! GOOD LUCK !!
0
 
LVL 21

Expert Comment

by:jvuz
ID: 12051761
Also do a check with stinger:

http://vil.nai.com/vil/stinger/
0
 

Author Comment

by:jlazenby
ID: 12053490
I followed the steps to get rid of the res:// hijacker home page problem & seemed to work.  I am now able to set my home page to where I want it & it will not change without me doing it, so that is good.  However, the only thing that I notice different in the way my computer is acting is that I can no longer see the other peolple on my network.  I am in an office that has about 6 or 7 computers hooked to a router, via which we can share files.  The weird thing is - I believe the others in my office are able to access my computer.  It had to be something I did when fixing the home page problem.  Could you please help me.

Thanks,
Jeff
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Many people tend to confuse the function of a virus with the one of adware, this misunderstanding of the basic of what each software is and how it operates causes users and organizations to take the wrong security measures that would protect them ag…
Article by: btan
The intent is not to repeat what many has know about Ransomware but more to join its dots of what is it, who are the victims, why it exists, when and how we respond on infection. Lastly, sum up in a glance to share such information with more to help…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now