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Windows 2000 Disk defrag issue with Norton Utilities 2003??

Posted on 2004-09-13
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Last Modified: 2010-04-14
I am trying to help someone with a Gateway laptop running Windows 2k (I think NTFS-not sure)


Disk has plenty of free space left. Also there is plenty of memory. She has Norton GoBack 3.0 installed. Disk is fragmented at 53%.

User ran Norton Defrag and it only helped fragmentation by 10%, down to 43% (10%improvement)
User has Norton Goback 3.0 installed. Norton AV and Norton Internet Security.

I am wondering  if since Norton Goback is running if it is causing the Norton Speed Disk defrag not to work properly??

She mentioned that about 10 files could not be defragged (Norton listed this). I think one of them was Pagefile.sys. I await on a list of the others.

Thanks,
Peter
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Question by:pacumming
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Zaheer Iqbal earned 1500 total points
ID: 12054454
Ok well it cant defrag a file if it is in use..
Use windows disk fragmenter under administartive tools..
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by:pacumming
ID: 12054668
So you are suggesting to use defrag of Win 2k instead of Norton. I never had a problem with Norton. But perhaps GoBack or another process is causing activity to not allow full defragmentation below 40%. The lady's PC has plenty of disk space for defrag work areas. It is NTFS which I doubt makes a difference. So I think it mut be something else.
If Norton cannot do it, the Win 2k defrag should have the same problems. I have the same set up on my PC.

Thanks
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Expert Comment

by:Zaheer Iqbal
ID: 12057928
well its worth a try, also check the event log under event viewer for any other errors.
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