I am trying to help someone with a Gateway laptop running Windows 2k (I think NTFS-not sure)
Disk has plenty of free space left. Also there is plenty of memory. She has Norton GoBack 3.0 installed. Disk is fragmented at 53%.
User ran Norton Defrag and it only helped fragmentation by 10%, down to 43% (10%improvement)
User has Norton Goback 3.0 installed. Norton AV and Norton Internet Security.
I am wondering if since Norton Goback is running if it is causing the Norton Speed Disk defrag not to work properly??
She mentioned that about 10 files could not be defragged (Norton listed this). I think one of them was Pagefile.sys. I await on a list of the others.