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Computer stops operating after inserting cd

Posted on 2004-09-13
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Last Modified: 2010-04-26
The computer I built uses a Gigabyte GA-8IPE1000 Pro Motherboard with a 865PE Intel Chipset.  A sony DVD player as slave on ide controller 1 with a Liteon CDRW as Master on IDE controller 2.   When you use the cdrw on IDE controller 2 the next time you boot the system it will stop working when you insert a cd or dvd in either drive.  Once you reboot with the cd in you can get it to work. Some times it will take two reboot.  

The system has a pent 4 , 3.0 , with 1 meg cache at 800 mhz.
9800 pro ati card
on board sound card which has been turned off in the Bios.
instead a sound blaster 5.1 is being used.  
It also has 1 gig of 400 mhz (patriot) ddr memory.
XP Home edition.

I have reformatted the hard drive and reinstalled software with only the drivers and disconnected the usb on usb port 2.  but it still hangs up after you use cd burner.  it hangs up regardless which player use.

Any suggestions.  I have replaced the dvd player thinking it was the auto dect that was the problem.  sound is transferred through the pci slots.
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Question by:wildwest6
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10 Comments
 
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Expert Comment

by:tfjeff
ID: 12051726
you could see if it locks up when accessing the CDs from DOS (using a dos boot disk like a windows 98 startup disk)...you could try a different IDE cable and try the drives on a different IDE channel.  You could also try the exact same thing in safe mode and see if it locks up.
good luck
jeff
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Expert Comment

by:nobus
ID: 12052104
you can try using 1 cd drive at a time, and test both of them if they are working ok separately.
you can try changing it to slave
you can test each one on another system
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Expert Comment

by:crazijoe
ID: 12053414
Are the drives set as Master and Slave or Cable select?
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Expert Comment

by:Danny Child
ID: 12063121
In Device Manager, are both drives happy?  Sounds a little like an IRQ conflict.  Do you get the hangs when only one drive has it's data cable connnected?
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by:tpilg
ID: 12065869
It's not a DMA thing is it. I personally put my cdrw and dvd drives on IDE 2 and leave IDE1 for the hard disks. This way windows can optimise the (dma) settings differently for the fast HDs and slow cd/dvd's. Some burning software complain about this saying there could be i/o clashes, but I've yet to experience this.
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by:Danny Child
ID: 12101704
wildwest6 - any movement on this?
one last thing - do you get the problem if the optical drives are NOT in the boot sequence?  ie set up to boot from C: and all other boot devices disabled?
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Author Comment

by:wildwest6
ID: 12176292
turns out it was a bad cdrw.  changed it out and it started working fine.
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Expert Comment

by:tonyteri
ID: 12283235
Have you tried upgrading the motherboard's BIOS?  Forgive me if this has already been posted.

TT
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