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After using Disk Cleanup, Repair of XP Home in progress asks for file on CD

Posted on 2004-09-13
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Hi - after using disk cleanup on a Dimension 2350, the system would not operate (I had removed all temp files). I began a repair process of the system, and upon finishing installation (28 minutes left) it stalled asking for the "asms" file located on the Windows XP Home Service Pack 1 CD. Previously, I had used a Reinstallation CD of Dell's, with Windows XP Home and SP1a included. So I used a different computer to see where this "asms" file was, and found only a folder at the d:\i386\asms directory. I repeatedly put this in the field to point the installer where to look for the file on the same CD used during install and repair, but nothing happens.

I'm not sure how to get her computer functioning again. She doesn't have good backups, so I have to retain data. The system setup loops upon reboot, and I don't see a Command Prompt option during the bootup options, so I can at least rename the old WINDOWS to WIN.OLD and install a fresh copy to retain her files in the old SYS.

It seems that a simple solution exists without me having to install a new copy of WINDOWS.

Thanks for any quick help - how embarrasing! I have very little time to take care of this one.
Take these 500 points with you...
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Question by:kirtymorse
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Gary Dewrell earned 500 total points
ID: 12051210
Hi kirtymorse,
See if this helps at all.

http://support.microsoft.com/default.aspx?scid=kb;en-us;311755

God Bless
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by:kirtymorse
ID: 12053447
I'm already kissing your feet for speed ansering my question - I'm almost there.

During load after doing the above, I got a message "cannot load library DLBAPRP.dll, using defaults error 126." Which I OK'd through multiple times. Her user ID comes up at the start screen, I click on it (the password field is no longer there), it says "loading personal settings" then returns back to the start screen.

I don't know how, but I'll increase points or send you something cool! Thanks so much for any assistance.
Kirty
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by:nobus
ID: 12062737
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by:kirtymorse
ID: 12077924
Thanks both - computer is now at the shop where they're using specialized software to retrieve "lost" data. gdewrell's comment got me through accessing the CD to finish the install. However, the original files in the MyDocs appear to be lost - even through working with a local Microsoft Expert regarding permissions and ownership, the files still looked like they went "poof" - this is after installing another version of XP on the same partition as the other one, not overwriting it. I'll consider this closed, but just cross your fingers for me. I might not have to scrape my head off the floor if they can get to those thousands of "lost" photos.
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