Hi - after using disk cleanup on a Dimension 2350, the system would not operate (I had removed all temp files). I began a repair process of the system, and upon finishing installation (28 minutes left) it stalled asking for the "asms" file located on the Windows XP Home Service Pack 1 CD. Previously, I had used a Reinstallation CD of Dell's, with Windows XP Home and SP1a included. So I used a different computer to see where this "asms" file was, and found only a folder at the d:\i386\asms directory. I repeatedly put this in the field to point the installer where to look for the file on the same CD used during install and repair, but nothing happens.
I'm not sure how to get her computer functioning again. She doesn't have good backups, so I have to retain data. The system setup loops upon reboot, and I don't see a Command Prompt option during the bootup options, so I can at least rename the old WINDOWS to WIN.OLD and install a fresh copy to retain her files in the old SYS.
It seems that a simple solution exists without me having to install a new copy of WINDOWS.
Thanks for any quick help - how embarrasing! I have very little time to take care of this one.
Take these 500 points with you...