I am running an Exchange 2k3 server in a Win2k3 environment. I have one user that gets email from a specific person outside the company. When the outside sender sends the email, it gets bounced back with the following error:
Reporting-MTA: dns; hisprovider.net
Arrival-Date: 9 Sep 2004 14:46:51 +0000
Final-Recipient: rfc822; <email@example.com>
Status: 5.1.0 MAIL FROM: <firstname.lastname@example.org> 552 REPLY: 552_Requested_mail_action_aborted:_exceeded_storage_allocation
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Thu, 9 Sep 2004 14:46:52 -0000
He then resends the email from his work account and it sends fine. Is there anything I can do to rectify this? We have no mailbox limits set in the system and the particular user is in the lower half of users in terms of mailbox size, so if there was a setting I am missing plenty of other people would be complaining.
Plus while trying to troubleshoot this, I set Exchange to send copies of NDR's to me. I have not received any pertaining to this user or situation.