Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


From Outlook 2003 when I open a Word attachment, I get a box popup which states "command cannot be performed"

Posted on 2004-09-14
Medium Priority
Last Modified: 2010-04-08
When I receive an email with a Word document attachement and try to open this via Outlook 2003, Word starts up but before the document is opened, a box pops up which states "The command cannot be performed because a dialog box is open. Click OK and then close dialog boxes to continue"

I do click 'OK' and document will then open, but I have no other dialog boxes open. I find this msg very annoying and can't seem to see where it is comeing from.

Any ideas?

Question by:kissakiwi
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

Kaarthick earned 500 total points
ID: 12056017

Author Comment

ID: 12082372
Thanks Kaarthick.
It was an Adobe PDF maker which was startinf up all the time.


Expert Comment

ID: 13492625
It's also caused by the Word interface in SnagIt v7.2.1 (latest as of post date).  

I don't know about prior versions since I've never run SnagIt until recently.

Workaround is to simply go into SnagIt, choose Tools / Program Preferences / Add-Ins and uncheck the Word add-in.



Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question