From Outlook 2003 when I open a Word attachment, I get a box popup which states "command cannot be performed"

Posted on 2004-09-14
Last Modified: 2010-04-08
When I receive an email with a Word document attachement and try to open this via Outlook 2003, Word starts up but before the document is opened, a box pops up which states "The command cannot be performed because a dialog box is open. Click OK and then close dialog boxes to continue"

I do click 'OK' and document will then open, but I have no other dialog boxes open. I find this msg very annoying and can't seem to see where it is comeing from.

Any ideas?

Question by:kissakiwi
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Accepted Solution

Kaarthick earned 125 total points
ID: 12056017

Author Comment

ID: 12082372
Thanks Kaarthick.
It was an Adobe PDF maker which was startinf up all the time.


Expert Comment

ID: 13492625
It's also caused by the Word interface in SnagIt v7.2.1 (latest as of post date).  

I don't know about prior versions since I've never run SnagIt until recently.

Workaround is to simply go into SnagIt, choose Tools / Program Preferences / Add-Ins and uncheck the Word add-in.



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