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Unable to log into app running on server 2000 using W2K or XP.

Posted on 2004-09-14
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Last Modified: 2010-04-14

I installed a new proprietary management app. for documents on W2K Server. It will work along with SQL 2000 for document control. I can log in using any WNT machine or 98 machine. It all seems fine as far as configuration, to log in with the administrator name and password using explorer browser.  When I try to log in with any W2K machine or XP I get a log in error. Now like I said logging in from any WNT or 98 machine with the administrator user name and password is fine, just having problems with the XP and W2K machines which are the important ones. I realize its some kind of authentication thing with kerberos, but where do I make the change on the server to accept the login from the W2K and XP machines?  
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Question by:jkbla
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by:RevelationCS
ID: 12056303
do you have any logs that the application or SQL is logging in response to the logon requests? this might now be related to KERBEROS but could be more of a browser/system issue. Any form of logs as to what is going on would be appreaciated... Also, what is the "age" of this application? If it is an older application, it might be having compatibility issues with W2k+ or the newer versions of the browser. Check to see which versions of Internet Explorer (I assume this is what you were referring to when you said explorer browser) you are using on both the W98/NT machines AND the W2k/XP machines.
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by:jkbla
ID: 12056831
The app is fairly new. Did not see any logs associated with any login requests/attempts. The app is designed for Internet Explorer 6.0+. I am looking to see if there is some policy set up or not that may or maynot be needed for the successful login of the W2K and XP machines.
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by:RevelationCS
ID: 12056887
do you see anything being logged in the event viewer or under the SQL Server logs? one/both of those should be grabbing what is happening when the logins are attempted...
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by:jkbla
ID: 12079545
sorry i did not gety back until now got put off doing other things. well the update is i am using the login and logoff policy on the server. i noticed a variety of login id modes. one being used is IUSR_SERVERNAME and ANONYMOUS. i have no idea why only the w98 and wnt4 log on. i do not get a log for the attempts made from any of the w2k or xp machines. waiting for call from the engineers to see if they can help with thier program. oh, and i see no reference to any of the logins or for that matter information about, in any of the sql logs. i think the server needs to be running in an active directory structure to trust the w2k and xp machines. right now its just a standalone server with no server role funtionality except for the SQL running with the app and IIS accessing it through IE.
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RevelationCS earned 125 total points
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What is the status of this question, as it has been several months since the last post? If you have any questions on how to properly close a question, assistance can be found at http://www.experts-exchange.com/help.jsp#hs5
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