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How do i get rid of this message?

Posted on 2004-09-14
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Last Modified: 2010-04-08
How do I get rid of this? User on Outlook 2002 sp3 keeps getting this pop up message every few minutes and has to keep closing it out.

"A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?"  If this is unexpected, it may be a virus and you should choose "No".
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Question by:Lakefront
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7 Comments
 
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Expert Comment

by:sunray_2003
ID: 12057486
That is because of a security update

This is the program many use to prevent it

http://www.contextmagic.com/express-clickyes/

SR
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Author Comment

by:Lakefront
ID: 12058365
Is this the only thing we can do?
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sunray_2003 earned 1000 total points
ID: 12058500
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by:sunray_2003
ID: 12058606
Lakefront,

Well you could remove that security update but wont be good.
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LVL 13

Expert Comment

by:mark-wa
ID: 12060327
It shouldn't just keep popping up with no user interaction.  This message is supposed to come up when another program other than outlook is initializing a mapi session or trying to actually send mail or access the address book.  What else is running on this machine?  Look in the Outlook addins and see what's in there and also the Com Addins.  You can find these by:

In Outlook, go to tools, options, other tab, advanced options..... Here you will see Addin Manager and Com Addins.

Check and see what's running in the taskbar (by the clock).  It could even be your Virus scanner causing this as it's continuously scanning emails and stuff.

Mark
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LVL 13

Expert Comment

by:mark-wa
ID: 12060337
And like Sunray said, you can uninstall sp3 and this will go away, but then you lose the security features it provides.  Kind of a catch-22.

Mark
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Author Comment

by:Lakefront
ID: 12066414
Thanks for all your help.  I installed the MapiStore program.  It hasn't popped up yet.  I'm upgrading the User's office to 2003. We'll see what happens then.
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