Trouble opening JPEG
Posted on 2004-09-14
I have just completed reimaging my hard drive using Norton Ghost following a low level format. When completed, the issue I began with is still occuring. I am unable to open a .jpg or .jpeg file with Microsoft Photo Editor, but I used to be able to. The error message that I receive states "No file format information can be found in the registry", then I click on ok and Microsoft Photo Editor opens with another message appearing that states "Unknown file format". I have looked in the registry in HKEY Classes Root under .jpg and .jpeg and compared the information to a computer that is capable of opening jpegs in MPE and there is no difference. On top of all this, if I try to print the same jpeg from a program that does open it (i.e. Internet Explorer) to a print server containing a high quality color laser printer it will not print to the printer I get the following message "Returning False::Unable to open Specified Registry 1 FriendlyName \\Fiery Z5\print" followed by "OpenRegistryWithFriendlyName" and these 2 errors show up 4 times continuous. If I try to print an Excel spreadsheet from the same computer to the same printer, everything goes through smoothly. Anyone have any ideas?