Solved

explorer.exe, sdkxv.ese, crgz.exe has encountered a problem and needs to close -upon windows logon

Posted on 2004-09-14
2
279 Views
Last Modified: 2012-05-05
running WinXP home sp1

This system has had virus and adware problems in the past.

Within the last week I've installed Norton Antivirus 2004. After I ran a virus scan and restarted the following problems began.

Explorer.exe has encountered a problem and needs to close  appears when I login to windows.  No matter how many times I click send error report the window continues to pop up and then reload my desktop after I send the error to MS.

crgz.exe and sdkxv.exe both show the "encountered a problem and need to close" error as well but they do not loop like the explorer error.

CG
0
Comment
Question by:cgillet
2 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 250 total points
ID: 12058773
Hello cgillet =)

U still having some junks on ur system....
so first do this..... goto Start>Run>msconfig>Startup
untick all applications except Antivirus and Firewall entries

reboot and Download HijackThis v1.98.2 from here, run it and Save the LOG file:
http://tools.radiosplace.com/HijackThis.exe

Then Post it at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it asks u to delete :)

and if still u cannot get it working, then Post here that LOG file, and we will tell u that what is BAD in it and how to remove them :)

!! GOOD LUCK !!
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction Often we come across situations wherein our batch files would be needing to reboot Windows for a variety of reasons. A few of them would be like: (1) Setup files have been updated whose changes can take effect only after a reboot …
In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

827 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question