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explorer.exe, sdkxv.ese, crgz.exe has encountered a problem and needs to close -upon windows logon

Posted on 2004-09-14
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Last Modified: 2012-05-05
running WinXP home sp1

This system has had virus and adware problems in the past.

Within the last week I've installed Norton Antivirus 2004. After I ran a virus scan and restarted the following problems began.

Explorer.exe has encountered a problem and needs to close  appears when I login to windows.  No matter how many times I click send error report the window continues to pop up and then reload my desktop after I send the error to MS.

crgz.exe and sdkxv.exe both show the "encountered a problem and need to close" error as well but they do not loop like the explorer error.

CG
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Question by:cgillet
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SheharyaarSaahil earned 250 total points
ID: 12058773
Hello cgillet =)

U still having some junks on ur system....
so first do this..... goto Start>Run>msconfig>Startup
untick all applications except Antivirus and Firewall entries

reboot and Download HijackThis v1.98.2 from here, run it and Save the LOG file:
http://tools.radiosplace.com/HijackThis.exe

Then Post it at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it asks u to delete :)

and if still u cannot get it working, then Post here that LOG file, and we will tell u that what is BAD in it and how to remove them :)

!! GOOD LUCK !!
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