[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now


IMAP Legacy User login problem

Posted on 2004-09-14
Medium Priority
Last Modified: 2008-02-01
Can someone give Courtney a hand, I have run out of idea's and she could use some assistance, here is the original question http://www.experts-exchange.com/Networking/Email_Groupware/Exchange_Server/Q_21128151.html
Question by:ColinRoyds
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
LVL 12

Expert Comment

ID: 12059574
Posting my comments on the other question ...
LVL 12

Author Comment

ID: 12059584
thx B
LVL 12

Accepted Solution

BNettles73 earned 2000 total points
ID: 12060227
Open System Manager > navigate to the server > right click and select properties > click on the diagnostics logging tab > click on IMAP4Svc and turn up logging on each to maximum ....
Try to connect with an account that is not working ... then tell me what you see in the Application Event logs ...

Understanding login strings with POP3/IMAP

Here is the KB article discussing the DS lookup error  ... it references POP but is relevant for IMAP -

Enter the logon credentials in the following format when you are connecting through POP3:

Verify that the Mailbox Alias value and the User Logon Name (Pre-Windows 2000) value match (if they do not, change them so that they do match):
In Active Directory Users and Computers, right-click the user account that you want to modify, and then click Properties.
On the Account tab, note the value in the User Logon Name (PreWindows 2000) box, which is the logon name or the samAccountName attribute.
On the Exchange General tab, note the value in the Alias box, which is the mailbox alias or the mailNickName attribute.
Note If the value in the User Logon Name (Pre-Windows 2000) box matches the value in the Mailbox Alias box, type the following logon credentials in the POP3 client:
LVL 12

Author Comment

ID: 12061949
Thx BNettles73, IMAP is one of those thing I hardly ever have any need for so my experience is a bit lacking, so thx for helping her out.

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question