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Nimda Complications

Posted on 2004-09-14
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Last Modified: 2010-04-12
I was over at a friend's dorm today and she showed me her latest computer woe, Norton Anti-Virus said it had found Nimda all over her computer.  To my knowledge, the infected files were all .eml templates from Outlook Express.  Anyway, I assumed it was Nimda.E and ran the removal tool provided on Symantec's website, but the tool said the virus wasn't found on any system files.  I ran the Nimda.A removal tool and the same thing happened.  So what we have here is a case of Norton Anti-Virus finding and classifying the virus as Nimda... but being unable to remove it.  The provided removal tool supposedly fixes the virus... but can't find it.  Where do I go from here?
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Question by:CommanderKafka
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6 Comments
 
LVL 21

Expert Comment

by:jvuz
ID: 12061727
Check with stinger:

http://vil.nai.com/vil/stinger/
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Author Comment

by:CommanderKafka
ID: 12069680
I ran the stinger program and it said that all the files were clean... for right now I'm gunna wait a bit and see if she has any more pop-up warnings from Norton, we don't know whether or not that actually removed it or just said the files were clean.  Does anyone else have any more suggestions?
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LVL 6

Expert Comment

by:akboss
ID: 12080649
What OS?

If it is XP or ME then disable systems restore and run your spyware removers and anti virus in safe mode.

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Author Comment

by:CommanderKafka
ID: 12092433
I've tried your method, akboss, and it didn't find anything else.  The gal I'm doing this for really doesn't want to have to reformat, is there any other way?
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LVL 6

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akboss earned 500 total points
ID: 12093184
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Author Comment

by:CommanderKafka
ID: 12094300
No, that's a new one to me!  I don't know if it will work, but I'm going to try.  If it doesn't, I'm just going to reformat her harddrive and chalk one up for the virus writers.  Either way, I'm awarding you full points for helping me and turning me onto this great resource, it should be very useful to anyone with a similar situation.
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