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Nimda Complications

I was over at a friend's dorm today and she showed me her latest computer woe, Norton Anti-Virus said it had found Nimda all over her computer. To my knowledge, the infected files were all .eml templates from Outlook Express. Anyway, I assumed it was Nimda.E and ran the removal tool provided on Symantec's website, but the tool said the virus wasn't found on any system files. I ran the Nimda.A removal tool and the same thing happened. So what we have here is a case of Norton Anti-Virus finding and classifying the virus as Nimda... but being unable to remove it. The provided removal tool supposedly fixes the virus... but can't find it. Where do I go from here?

jvuz

Check with stinger:

http://vil.nai.com/vil/stinger/

CommanderKafka

ASKER

I ran the stinger program and it said that all the files were clean... for right now I'm gunna wait a bit and see if she has any more pop-up warnings from Norton, we don't know whether or not that actually removed it or just said the files were clean. Does anyone else have any more suggestions?

akboss

What OS?

If it is XP or ME then disable systems restore and run your spyware removers and anti virus in safe mode.

CommanderKafka

ASKER

I've tried your method, akboss, and it didn't find anything else. The gal I'm doing this for really doesn't want to have to reformat, is there any other way?

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akboss

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CommanderKafka

ASKER

No, that's a new one to me! I don't know if it will work, but I'm going to try. If it doesn't, I'm just going to reformat her harddrive and chalk one up for the virus writers. Either way, I'm awarding you full points for helping me and turning me onto this great resource, it should be very useful to anyone with a similar situation.