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DVD-R/W in PIO mode uninstalled secondary IDE port after reboot no advanced properties in secondary IDE

Posted on 2004-09-14
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Last Modified: 2010-04-25
After several write errors in creating CDs, the drive (Pioneer DVR-A03 wouldn't recognize any media. I researched this and found a site that said it goes into PIO mode, which it had. It suggested re-enabling DMA with the registry: go to this key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318} and delete MasterIdDataChecksum or SlaveIdDataChecksum. I made a backup of the registry and deleted both values. After reboot, the secondary IDE advanced properties still showed PIO.  The next suggestion was to uninstall the secondary IDE port. I made a mistake and uninstalled both; reboot gave me the option to go back to last known good configuration, which I did. Then I uninstallled the secondary IDE port, rebooted successfully, but there is no tab for Advanced Properties.

Nero's InfoTool shows the DVD-ROM in Drive D (Liteon LTD163), and the Pioneer DVD-RW DVR-A03 in Drive E, but when I put a disc in and try to read it, the PC reboots.

I tried several iterations of System Restore, but it said there was nothing to restore!

Please let me know if you need any further information, and whether or not this is fixable...
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Question by:sjeter
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Accepted Solution

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zvitam earned 100 total points
ID: 12061707
Try to re-install you motherboard's updated IDE drivers ( I don't know which type of motherboad you have, so I can't help with URL)
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Author Comment

by:sjeter
ID: 12071857
Thanks, zvtam. I printed out Nero's InfoTool and the motherboard is an Intel D845BG. The Liteon DVD-ROM LTD163 firmware version is GNH1, and the Pioneer DVD-RW DVR-103 firmware version is 1.65. The machine is from Micron PC, and their support website has a later version for the Pioneer, 1.90 I think. I've never run a firmware update, so I'd need some help there. The really interesting info is under Interface Information: Adapter 1 shows the info for the hard drive, and for Adapter 2, the secondary IDE channel, the driver information is blank! It shows the attached devices correctly as the Liteon and the Pioneer. Adapter 3 is the USB universal host controller.

In looking for the Liteon driver, my Google search picked up this question: http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20854695.html?query=system+restore+device+drivers+gone+haywire&clearTAFilter=true

This sounds very similar to my situation. Would doing a repair install fix this problem? (I have WinXP SP1). One of the links referred to using the File & Settings Transfer Wizard, but without a working burner, I'd be limited to my 250M Zip drive and I don't know how many I'd need. I could maybe get Partition Magic and create a partition for the wizard output.

I also have a Stomp, Inc. Backup MyPC full backup, but it's almost a month old.

What is going to be my best route?
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Author Comment

by:sjeter
ID: 12084251
Bump points. Any ideas?
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Author Comment

by:sjeter
ID: 12089705
Additional info from System Information tool:

[CD-ROM]

Item      Value      
Drive      D:      
Description      CD-ROM Drive      
Media Loaded      Yes      
Media Type      CD-ROM      
Name      LITEON DVD-ROM LTD163      
Manufacturer      (Standard CD-ROM drives)      
Status      OK      
Transfer Rate      3416.37 kbytes/sec      
SCSI Target ID      0      
PNP Device ID      IDE\CDROMLITEON_DVD-ROM_LTD163___________________GNH1____\5&29F63E6A&1&0.0.0      
Driver      c:\windows\system32\drivers\cdrom.sys (5.1.2600.1106 (xpsp1.020828-1920), 46.38 KB (47,488 bytes), 8/18/2001 7:00 AM)      
            
Drive      E:      
Description      CD-ROM Drive      
Media Loaded      No      
Media Type      CD-ROM      
Name      PIONEER DVD-RW  DVR-103      
Manufacturer      (Standard CD-ROM drives)      
Status      OK      
Transfer Rate      Not Available      
SCSI Target ID      1      
PNP Device ID      IDE\CDROMPIONEER_DVD-RW__DVR-103_________________1.65____\5&29F63E6A&1&0.1.0      
Driver      c:\windows\system32\drivers\cdrom.sys (5.1.2600.1106 (xpsp1.020828-1920), 46.38 KB (47,488 bytes), 8/18/2001 7:00 AM)      

Awaiting a response. Thanks...
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Author Comment

by:sjeter
ID: 12219449
Status update:

I did a repair install, and everything started to go south after that. I got "GetIUMS not found in MSDART.DLL" during Windows Setup, but setup continued. Then I got "Paging file is too small or missing", and it would create a temporary one but it wouldn't let me allocate one. At this point I ran the files and settings transfer wizard and created a set of Zip disks (since I don't have a working CD burner). I also have a semi-recent full backup (a couple of months old). I booted into safe mode and checked the properties for the Administrators account and they were all correct. I called Micron support, and they suggested going into the Recovery Console, do a copy boot.ini pagefile.sys and then do a del pagefile.sys and then try to create a new one. However, RC wouldn't recognize a blank password. I did some searches (on another computer) and was going to try the tab key or the space bar for the password, but was never able to get into the recovery console again. I got errors like "Ntfs.sys missing or corrupt" or "C0000221 Unknown Hard Error \SystemRoot\System32\ntdll.dll" - I tried scheduling a chkdsk repair but it didn't find anything. I also tried sfc \scannow several times.

Another search mentioned alternating removal of the RAM before booting with the recovery CD, but by then my frustration tolerance level had been vastly exceeded, so I took the box and the set of recovery and driver CDs over to the local computer fix-it shop. I'll post another status when I get it back.
 
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Author Comment

by:sjeter
ID: 12570588
I'll update this so it might help someone else with a similar question.

Due to a problem with one of the sound card apps after restoring my files from the backup, I ended up doing a reinstall. Since I had a problem with the ntdll.dll error messages the first time, I downloaded Western Digital's utility and did a a zero-fill of the drive. This time I got a slightly different error message on ntdll.dll...something like "...unable to copy...not a valid system image...". I searched on microsoft.public.windowsxp.* in Google Groups, and found a hit that said the CD might be dirty... D'oh! I cleaned it and everything got reinstalled and restored OK.

I did some more research on secondary IDE advanced properties, and it turns out that since I had the Intel Application Accelerator installed, the DMA/PIO properties would only be displayed in Intel's utility and not Device Manager!

Unfortunately, the original errors I had with the CD burner meant that the drive was toast, so I have a new one now.

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