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Laserjet 4100 intermittently prints garbage when attached to new server hardware running Windows Server 2003 SBS

Posted on 2004-09-15
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Last Modified: 2013-12-15
Just installed a new server for a customer - a Dell SC700 running SBS2003.  Moved the printer (Laserjet 4100, parallel interfaced)from old server to new serverand ran test page.  Test page prints correctly.  When trying to print intensive graphics, page will partially print, then lapse into binary garbage.  Sometimes it will resume printing correctly before it hits the end of the page.  Sometimes it will print the 1st 95% of the page then end up with garbage.  Connection of printer cable is secure at both ends.  When printer is tested on workstation through same cable, prints fine.  Have downloaded and installed the latest printer drivers for the printer - No change.
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Question by:sandysilverberg
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8 Comments
 
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Expert Comment

by:pysches
ID: 12062501
check the bios settign fot the parallel port on the server. as it prints perfectly fine from a workstation it has to be something to do with the server and as far as i remember the bios setting s for dell parallel ports need a bit of messing..


it should be at ecp/mlc, but if its not try either epp or bidirectional..

also check the personality of the printer and make sure it is set to auto..

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Expert Comment

by:hdhondt
ID: 12081904
Try this:

On the server, under Properties>Advanced, click on "Start printing after last page is spooled" and also on "Print Spooled documents first".
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Author Comment

by:sandysilverberg
ID: 12102076
This particular machine does not allow settings on parallel port to be changed to ECP or EPP (only toggle is PS2 or AT).  Neither setting makes any difference.

Changing spooler properties as suggested had no impact either.

I suspect it is a bad parallel port but it's probably cheaper to just put the printer on an external print server than to go to the effort of replacing the MB.  Will try that next.
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LVL 39

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by:hdhondt
ID: 12131764
Do there printers print OK from that parallel port? If they also give problems your idea is almost certainly correct.
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Author Comment

by:sandysilverberg
ID: 12132143
I went ahead and put a print server (SMC7004ABR router/firewall w/ parallel port print server - $19.95 refurbished at TigerDirect) on the server.  Works great.

No need to pursue this any further.

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by:hdhondt
ID: 12141390
In that case, please close the question and ask for a refund of your points.
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ee_ai_construct earned 0 total points
ID: 12169968
Closed, 125 points refunded.
ee_ai_construct (replacement part #xm34)
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