Solved

Laserjet 4100 intermittently prints garbage when attached to new server hardware running Windows Server 2003 SBS

Posted on 2004-09-15
8
485 Views
Last Modified: 2013-12-15
Just installed a new server for a customer - a Dell SC700 running SBS2003.  Moved the printer (Laserjet 4100, parallel interfaced)from old server to new serverand ran test page.  Test page prints correctly.  When trying to print intensive graphics, page will partially print, then lapse into binary garbage.  Sometimes it will resume printing correctly before it hits the end of the page.  Sometimes it will print the 1st 95% of the page then end up with garbage.  Connection of printer cable is secure at both ends.  When printer is tested on workstation through same cable, prints fine.  Have downloaded and installed the latest printer drivers for the printer - No change.
0
Comment
Question by:sandysilverberg
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 5

Expert Comment

by:pysches
ID: 12062501
check the bios settign fot the parallel port on the server. as it prints perfectly fine from a workstation it has to be something to do with the server and as far as i remember the bios setting s for dell parallel ports need a bit of messing..


it should be at ecp/mlc, but if its not try either epp or bidirectional..

also check the personality of the printer and make sure it is set to auto..

0
 
LVL 38

Expert Comment

by:hdhondt
ID: 12081904
Try this:

On the server, under Properties>Advanced, click on "Start printing after last page is spooled" and also on "Print Spooled documents first".
0
 

Author Comment

by:sandysilverberg
ID: 12102076
This particular machine does not allow settings on parallel port to be changed to ECP or EPP (only toggle is PS2 or AT).  Neither setting makes any difference.

Changing spooler properties as suggested had no impact either.

I suspect it is a bad parallel port but it's probably cheaper to just put the printer on an external print server than to go to the effort of replacing the MB.  Will try that next.
0
Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

 
LVL 38

Expert Comment

by:hdhondt
ID: 12131764
Do there printers print OK from that parallel port? If they also give problems your idea is almost certainly correct.
0
 

Author Comment

by:sandysilverberg
ID: 12132143
I went ahead and put a print server (SMC7004ABR router/firewall w/ parallel port print server - $19.95 refurbished at TigerDirect) on the server.  Works great.

No need to pursue this any further.

0
 
LVL 38

Expert Comment

by:hdhondt
ID: 12141390
In that case, please close the question and ask for a refund of your points.
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 12169968
Closed, 125 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question