Solved

Can't Print Graphics on a Printer Server (HP 6P on Win 2003 Enterprise)

Posted on 2004-09-15
4
174 Views
Last Modified: 2010-04-12
ENVIRONEMNT: Windows 2003 Server configured with printer services. Currently serving up one shared printer. The printer (HP 6P with 32 Mb) is haning off the parallel port.

PROBLEM: I can print text from the server or a client without any loss of data, clarity or quality. When I try to print any page with graphics (for example a map from Mapquest, MSN, Mappoint, or any JPG, etc.) I get scamble. If the page contains text and graphics, then the printer starts printing the text and then when it hits the graphics, it prints some portion and then it seems to go nuts and starts the jumble. It must be interpreting some of these codes as page breaks because I get bits of garbage on many, many pages. All different pieces of garbage, so i believe it is continuing to print whatever is in memory or spooled from the server. This behavior is consistent whether I print directly from the server or from a clien -- so I do not believe the network is playing a part in this problem. In some situations (printing from Adobe), I rebooted the server and it resumed the job and printed the page correctly, so I believe the printer has the capability.

ALSO: I bought this second hand, cleaned it thoroughly and put in a new cartridge. The text that is printed is without flaw.

Any clues on this will be appreciated.
0
Comment
Question by:rathodr
4 Comments
 
LVL 9

Expert Comment

by:jonoakley
ID: 12069864
What driver are you using?  I revert to the PCL 5e when I have graphics problems.
0
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 12070208
I normally prefer to use a PostScript driver for graphics - it's far less likely to make the printer run out of memory on complex jobs.

However, you could try making the following driver changes:

On the server, under Properties>Advanced click on "Start printing after last page is spooled" and on "Print spooled documents first"

On the workstation, on the same screen, untick "Enable advanced printing features"
0
 
LVL 2

Expert Comment

by:FatherErvin
ID: 12077506
A good test if this printer is shared to other users and you don't want to disrupt their usage is to install multiple printers each with different drivers with different names.

That way you can test each printername/driver combo and find out what works best for you.

It is definately a printer driver issue.

CHEERS,
fE
0
 

Author Comment

by:rathodr
ID: 12080769
hdhondt,

your suggestion worked perfectly. I can continue to use the same drivers but with no loss of clarity, quality or data. I believe the "Start printing after last page is spooled" did the trick. I still unchecked "Enable advanced printing features" just in case that causes any future problems.

Thank you all for your suggestions, I awarded the points to hdhondt since his suggestion was right on the mark.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now