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ccApp.exe running multiple instances on my server

Posted on 2004-09-15
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Last Modified: 2013-11-16
I am running Citrix Metaframe XP SP/FR3 in a Win 2k server environment.  

I recently upgraded my Notron(SAV) client to 9.0 from 8.0,  since I did this each user on the server is getting their own instance of the ccApp.exe service showing up in the task manager and eating up some of my resources.  As usual Symantec has not been much help so far, does nayone have any ideas?

thank you
Jeff
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Question by:Brian Marquardt
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kat120 earned 125 total points
ID: 12070207
According to the site:

ccApp is an important part of the protection that Norton AntiVirus (NAV) or Norton Internet Security (NIS) provides and should not be disabled at startup.

ccApp.exe is the common hosting application that is used by both NAV and NIS. It calls the different program features in NAV and NIS. For example, in NAV, if Auto-Protect and Email Scanning are enabled, then ccApp.exe makes sure that those programs are running. If ccApp is disabled, then Auto-Protect and Email Scanning will not run.


http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003010811511306?OpenDocument&src=hot&prod=Norton%20AntiVirus&ver=2003%20for%20Windows%202000/Me/98/XP&stg=2&base=http://www.symantec.com/techsupp/nav/&next=nav_2003_search_solve.html&sone=nav_2003_tasks.html&tpre=

Kat
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Author Comment

by:Brian Marquardt
ID: 12444651
The problem is a know issue with with Symantec,  they are working on a fix.  But just so everyone knows the temp fix they give is to just uninstall the email tools in the client.  Not an ideal solution, but we already have Symantec mail exchange running so that is what we did.

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