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Can not start the server service.

Posted on 2004-09-15
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I am trying to share my printer and hard drive on my home network. After having no success I have tracked the problem to the server service not running. When I try to start it manualy I get an error message "Could not start the server service on local computer. Error 5 Access denied." I am logged on with administrators rights. And I can see and access other machines on my network but they can not see me. Any ideas?
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Question by:no1pcfxx
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by:mslunecka
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Is "simple file sharing" enabled?  To check, go to My Computer click on Tools -> Folder Options.  Click the View tab.  In XP Pro the very last option in the list (for all of my computers at least) is "Use Simple File Sharing".  This may not be your problem, because if it was I would expect your question to be more like "Why can't I share a folder" or "the security tab won't show up in Properties".  Still, it could be related and it's worth checking out.
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by:SithLoaded
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What service are you trying to start?
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by:jtarkenton
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Hello No1pcfxx,

Have you run the Network Setup on all of the other computers on your network?

An overview of this process can be found here:

http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?url=/windowsxp/home/using/productdoc/en/hnw_wizard_overviewp.asp

This may help solve the problem you are having.

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by:no1pcfxx
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Yes, "simple file sharing" is enabled?  Im running XP Pro SP-2 as is the other PC's on my network. Not only can I see all the other PC's on my network, I can also write to thier hard drives and use thier printers. But they can not see me at all.  When I try and start the "Server" service manualy I get an error message "Could not start the Server service on local computer. Error 5. Access denied." I have searched all over the Internet for some clue as to what is causing this. I tend to think it is a registry problem. This is what I get from the event log:
1 - The Server service was successfully sent a start control.
2 - The Server service entered the running state.
3 - The Server service entered the stop state.
4 - The Server service terminated with the following error:
        Access is denied.


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by:jtarkenton
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Hello again,

Look at the following:

Using Regedit.exe ... HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa DWORD KEY "restrictanonymous" = 0 Then reboot. I'm pretty sure the default for this should be "1".

This will lower your security setting so you will want to make sure you are using a 3rd party firewall such as Zone Alarm.



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by:SithLoaded
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1 - The Server service was successfully sent a start control.
2 - The Server service entered the running state.
3 - The Server service entered the stop state.
4 - The Server service terminated with the following error:
        Access is denied.  <------  This means you DO NOT have administrative rights on your machine.  Log on to the machine using the Administrator user and try starting the service then.  OR

Log on as administrator,
Right click "My Computer"
Click "Manage"
Expand "Local Users and Groups"
Double-Click on the Administrators Group
Click add
Then type in your username (the one that tried to start the service)
Click okay all the way through.

Log off as administrator and then log onto windows with the user you just added to administrators.

Then try to start the service.
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by:no1pcfxx
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After try what everyone posted here, I did a little research on my own and learned that the server service is actually started with a file called "lanmanserver.exe" I searched the registry for any mention of this file and found the following key. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver]
I compared the contents of this key with the same on a simalar computer on the same network (one without problems), but there was so much info inside that I could not determine if there was a deference between the two. There did not appear to be yet with nothing to lose I replaced this reg key with the "known good" one and rebooted the system. Upon reboot the "server" service started automaticly as did the "computer browser" service. Sorry guys, I did try all the posted answers, but I think I resolved this one on my own. Thank you all the same.
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