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"The Active Directory is rebuilding indices"

Posted on 2004-09-15
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Last Modified: 2011-08-18
After rebooting my server I got "The Active Directory is rebuilding indices" and it just hangs there.  I have left it for over a week and no result. I am really stuck and need to get this server back on-line, I only have this and an NT 4 Server, so active directory is down and causing major head aches. I am desperate! Help!
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Question by:gabiosz
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Expert Comment

by:sriwi
ID: 12070617
Just a couple of simple things, have you try safe mode ? scandisk from recovery console ?

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Author Comment

by:gabiosz
ID: 12070635
I can only get in to active directory restore mode, and have run a chkdsk with no posative impact, frankly I don't know what needs to be done in active directory resore mode so fix the problem. I am unable to get into any other of the safe mode options.
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Expert Comment

by:sriwi
ID: 12070700
what is event log tells you ?

post it here so i can help out

cheers
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Author Comment

by:gabiosz
ID: 12070799
I will do it whan i can get it off, any suggestions in the mean time?
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Author Comment

by:gabiosz
ID: 12082389
How do I get the event log into a format I can post here?
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Author Comment

by:gabiosz
ID: 12083383
ok, here is an excert from the NTDS.Evt, as I am not sure how to post the whole lot. it seems to repeat this cycle whenever the system is reset but gets no further. (The top entry is the last.)


Event Type:      Warning
Event Source:      NTDS General
Event Category:      Internal Processing
Event ID:      1173
Date:            08/09/2004
Time:            17:53:12
User:            N/A
Computer:      MAILSERVER-NEW
Description:
Internal event: Active Directory has encountered the following exception and associated parameters.
 
Exception:
c0000096
Parameter:
0
 
Additional Data
Error value:
720e6e60
Internal ID:
0

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      NTDS ISAM
Event Category:      Logging/Recovery
Event ID:      302
Date:            08/09/2004
Time:            17:53:11
User:            N/A
Computer:      MAILSERVER-NEW
Description:
NTDS (432) NTDSA: The database engine has successfully completed recovery steps.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      NTDS ISAM
Event Category:      Logging/Recovery
Event ID:      301
Date:            08/09/2004
Time:            17:53:10
User:            N/A
Computer:      MAILSERVER-NEW
Description:
NTDS (432) NTDSA: The database engine has begun replaying logfile C:\WINNT\NTDS\edb.log.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      NTDS ISAM
Event Category:      Logging/Recovery
Event ID:      300
Date:            08/09/2004
Time:            17:53:09
User:            N/A
Computer:      MAILSERVER-NEW
Description:
NTDS (432) NTDSA: The database engine is initiating recovery steps.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      NTDS ISAM
Event Category:      General
Event ID:      102
Date:            08/09/2004
Time:            17:53:09
User:            N/A
Computer:      MAILSERVER-NEW
Description:
NTDS (432) NTDSA: The database engine started a new instance (0).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Expert Comment

by:sriwi
ID: 12084939
have you just installed any service packs update ?

Have a look at the link:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q295/9/32.asp&NoWebContent=1

i think this is getting too hard for it to be fixed, any thing important running from this server ? otherwise, just dcpromo it and start the active directory replication again.

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Author Comment

by:gabiosz
ID: 12085627
I hadn't installed anything, I didn't think there was a service pack for 2003 server yet. I did install a printer driver for a canon photocopier about a week before this happened.

It is the only Active directory server on the network at the moment, we were about to add a second one and ditch the NT4 server.

Is there anything else I could try I am desperate and will have to work through the weekend to sort it?
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Accepted Solution

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sriwi earned 500 total points
ID: 12086286
my recomendation is:

start fresh again, and replicate the data again from the old nt4 server, that is the easy way and i can tell you right now that it will cost you only about 4-5 hours only, looking for the answer, might be a couple of days, especially when the problem on a couple of people experienced only.

i saw another post with the exact same problem, and it is leading to HDD problem

have you try to check the HDD using hdd manufacturer utility (fitness test or utility test), i think this is hardware related.

cheers

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Author Comment

by:gabiosz
ID: 12095687
I think I am going to have to start a fresh, you are right.

I did run a memory test using a 3rd party tool and found some errors with the memory, so have replaced that. However, the coputer still hangs and does the same thing.

Thanks for the pointers.

Incidently, the nt4 server, having been promoted to PDC once again will not allow the network to function as it did before the inroduction of the Active Directory Server, is this something I will face a problem with if I start again with the Active Directory Server?
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Author Comment

by:gabiosz
ID: 12097126
Ok, Managed to get the server up again using the repair option on the cd rom while trying to re-intall. I am having driver problems now, but thats a different story all together. Thanks for the help.
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Expert Comment

by:sriwi
ID: 12103503
Have a look at this guy problem:

http://www.experts-exchange.com/Operating_Systems/Windows_Server_2003/Q_21134919.html#12102138

Cheers

Good luck with that, if you need any help, just post it here again
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Expert Comment

by:Ramgkrish
ID: 33880236
i waited for 30min n it just came back.
but def its worth do a disk check, to mak sure the Pbm doesn't hapn again.
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