Solved

Stop errors on win2k boot

Posted on 2004-09-16
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Last Modified: 2008-01-09
Brand new dell machine with a single SATA drive installed. I added another ATA disk and the two work perfectly together with the second old disk showing up as D:

I wanted to make the machine dual boot with a second copy of win 2k on the second, older disk.
Used powerquest drive image to create a backup of the original SATA drive supplied with the machine and then restored the image onto the second, older disk. Since Dell didn't supply a driver disk, this seemed the easiest way to get an optimum install on the second disk without having to spend a day tracking down all the drivers.

Modified the boot.ini to add the new OS as a bootable partition

When I try to boot from this restored partition I get a stop error while windows is loading with the message "inaccessable boot device" error codes are 0xEB41F84C and 0xC0000034.

The second disk still shows up as D: when I boot off the original partition and I've run integrity checks on the disk which come up fine.
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Question by:jorbagw
3 Comments
 
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Expert Comment

by:Rob Stone
ID: 12074303
The only thing I can think of is changing the IDE Controllers back to Default and then reimage it and try again.

Maybe because its SATA its causing a driver issue on the Mass Storage.
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Accepted Solution

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Skykingrgc earned 500 total points
ID: 12090263
Greetings  jorbagw,  I have found this problem usually relates to one of two issues.  One is when you restore an image from another p.c. which has a different hard drive controller than the original and the drivers are not included in the image.  Since you didn't say you restored the image from the another p.c. and the image works fine with the other drive set as master then I suspect option two.  It sounds like a bad hard drive with unreadable data in the boot sector.  As you said the drive passed the integrity test ( 90/90 ? ) but did you run the full hard drive diagnostic.  It is painfully slow but it should be worthwhile. Please take the time to find out.  If it is a bad drive don't let Dell stick you with it.  Call them and tell them any errors you get and don't let up.  I have found they sometimes fight like bull dogs to keep from giving up replacement parts but every time they say try this and call us back you refuse.  Make them deal with you then and they will back down.
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Author Comment

by:jorbagw
ID: 12090570
Skykingrqc,
I hear what you're saying except that the disk with the problem was not supplied by Dell. It's a disk I took out of my old machine. The disk Dell supplied works fine. This sounds like we're on the right track. Is there any way of updating/replacing these drivers through the recovery console or similar utility? I've tried using the auto repair when booting from the win2k disk but it can't find windows.

Thanx
J
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