Crystal Report Custom Paper Size

We are having problem in defining the custom paper in crystal.

We have a paper size of 8.5 x 5 and there is no paper size given in Window for this purpose. We tried to do in Windows 98 and the custom size is made successfully. However in Windows more advance, custom size option is not available

Is there any option available in crystal reports where we can make a custom size and can be used by all Windows version.

Thanks in advance

Sajid
sajicmajicAsked:
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frodomanConnect With a Mentor Commented:
This is completely dependent on your default printer driver.  If the installed default printer can handle 8.5 x 5 then you can do it, if not then you can't.

This is because Crystal uses the default printer driver to render the report so Crystal can only render what the printer can support.  Note that it's the default printer that is used - it's not enough to have a printer installed that can handle this, it must be the default printer.

Here's some more information: http://support.businessobjects.com/library/kbase/articles/c2010175.asp

frodoman
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GJParkerCommented:
<< it's not enough to have a printer installed that can handle this, it must be the default printer.>>

this is not correct

as long as the paper size is supported by the reports design printer then you can set the custom paper size. Althogh if you then change the printer to a printer that doesn't support this custom size you will lose the settings.

Gary

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frodomanCommented:

That is correct.  Thank you Gary for the clarifcation.

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ArvinBoggsCommented:
It is not enough to setup the printer (and driver) in the development machine. If you have set the paper size to an envelop C5 size, it might turn up in to a letter sze if you try to preview and print it from another PC.

I hope that helps
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