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Microsoft Exchange offline address book 0X8004010F

Posted on 2004-09-16
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Last Modified: 2011-04-14
I migrated from Exchange 5.5 to Exchange 2003 from an NT 4 Domain to a Windows 2003 domain.  The Exchange 5.5 server was removed.  When using Outlook 2003, If a user is logged onto the old domain and tries to download the OAB, they get the following error:

Microsoft Exchange offline address book 0X8004010F

If the user is logged onto the new domain, it works fine.  Also it seems users from the old domain are trying to download an OAB called "Download Offline Address Book" while the users on the new domain are downloading "\Global Address List".  



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Question by:subjasonthomas
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avester27 earned 500 total points
ID: 12088242
I ran into the same thing and it appears the accounts in your old domain do not have rights to download the OAB. If you add the account from the old domain to the Mailbox Rights on the new account with Full Mailbox Access and Associated External Account then you should be able to download the OAB.
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by:zakirdavis
ID: 13373133
I was having the same problem, on exchange 2003 and outlook 2003.

what the problem was, In outlook, under Tools >> Send/Receive >> Download Address Book, where it says "Choose Address Book", my address book name was called Global Address List, however in my ESM, my address list was called Default Global Address List. So I renamed it, closed outlook, and reopened. the problem was fixed.
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