?
Solved

Microsoft Exchange offline address book 0X8004010F

Posted on 2004-09-16
2
Medium Priority
?
1,511 Views
Last Modified: 2011-04-14
I migrated from Exchange 5.5 to Exchange 2003 from an NT 4 Domain to a Windows 2003 domain.  The Exchange 5.5 server was removed.  When using Outlook 2003, If a user is logged onto the old domain and tries to download the OAB, they get the following error:

Microsoft Exchange offline address book 0X8004010F

If the user is logged onto the new domain, it works fine.  Also it seems users from the old domain are trying to download an OAB called "Download Offline Address Book" while the users on the new domain are downloading "\Global Address List".  



0
Comment
Question by:subjasonthomas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 2

Accepted Solution

by:
avester27 earned 500 total points
ID: 12088242
I ran into the same thing and it appears the accounts in your old domain do not have rights to download the OAB. If you add the account from the old domain to the Mailbox Rights on the new account with Full Mailbox Access and Associated External Account then you should be able to download the OAB.
0
 

Expert Comment

by:zakirdavis
ID: 13373133
I was having the same problem, on exchange 2003 and outlook 2003.

what the problem was, In outlook, under Tools >> Send/Receive >> Download Address Book, where it says "Choose Address Book", my address book name was called Global Address List, however in my ESM, my address list was called Default Global Address List. So I renamed it, closed outlook, and reopened. the problem was fixed.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question