Outlook Displays blank emails in preview pane and opened items
Posted on 2004-09-16
In a nutshell, the CEO of the company uses outlook 2000 inside of a win2k terminal server with about 20 other users from varying locations. For some reason, throughout his day, he will peroidically loose his connection to his outlook in a wierd way. What happens is suddenly, any email he selects in his outlook wont load in the preview pane. the subject line will change but it will be blank on the body. if he double clicks one, it does the same thing. if he opens up a new message and tries to send it or send one that was in drafts, it gives out a "out of memory" error like his C: drive is full. No other user has this problem and if he closes it and re-opens it, this usually fixes the problem (Sometimes he has to log out of the TS and back in to get it to work but thats more rare).
Now, the terminal server isn't experiancing high loads when he has these issues, the system has more then 20 gigs of free space and his temporary internet files are allowed to use almost a 3rd of the drive so the space doesn't look like the valid issue. i would think its not outlook itself nessassarily since no other user has had this issue and its a terminal server so they all share the app between them. I've no idea on this fix for this but its becoming a critical issue very quickly so as many points as i can give, i will to whoever helps me fix this.