Installing Sophos PureMessage Small Business Edition on Windows 2000 SMTP
Posted on 2004-09-16
Server: Windows 2000 SP 4
Email system: SMTP, Exchange 2000/2003
Question: I am unable to install the PureMessage Evaluation on our SMTP server.
The installation script successfully installs SAV and auto-update.
The "severe" error message at 80% complete is "Setup was unable to install the quarantine website" followed by "Feature Transfer Error" "Error-1603 FatalError during installation"
Sophos have asked me to remove Terminal Services (an issue in Windows 2003 !) and remove all Sophos programs from the server and try again. All failed. This server has been running Enterprise Manager & MailMonitor for the last two years with no problem. All we want extra out of PureMessage is the ani-spam functionality.
What specifically is the installation trying to do at the point when it fails with "unable to install the quarantine website". Does it expect IIS to be installed on the main system volume? Are there access/user rights issues? Is there a way to create the site manually? Is there a full PM installation script that has more user controlled options?