Solved

PC sudden "shutdown" or power off

Posted on 2004-09-16
15
4,421 Views
Last Modified: 2008-01-09
hi

I assembled a new pc just 2 weeks ago, and it did not give me any problems, until yesterday. When i was surfing the internet, my pc all of a sudden shut down by itself. I tried to turn it on by pressing the power button, but the pc just would not turn on. Therefore, I switched off the main power on the power outlet and switched it back on again. This time the pc powered on by itself without even having to press the power button. But after a few seconds, it powered off by itself. Again, i tried to turn it back on by pressing the power button, but there was no response. So I switched off the main power and let the pc "rest" for a few minutes. After the few minutes "rest", I switched on the main power, and again the pc powers on without pressing the power button. I expected it to power off by itself in the next few seconds, but it never and continued to boot up into windows xp. I thought that the pc returned to normal and continued using the pc. But in the end, it let me down and automatically powered off after about 10min.

I wondered what could be the cause of the sudden shutdown, there was no BSOD or any kind of error messages shown before the pc's sudden shutdown. Just before the pc is going to sudden shutdown, i actually noticed that the monitor flickered a bit for half a sec. Could it be the power supply or the motherboard, or other devices? Please help, thank you very much.

PC Configuration:
CPU: 3.0C GHz Intel P4 Processor
Motherboard: MSI-Neo2 PFS
RAM: 2 X Cosair DDR400 256MB
Power Supply Unit: Super Flower 450W
HD: HITACHI 80GB SATA, MAXTOR 20GB IDE
CD-RW: TDK Internal CDRW
DVD-RW: TDK Internal DVDRW
Casing: Lian Li Aluminium PC06
OS: Windows XP Pro SP2
0
Comment
Question by:feliciayong
  • 2
  • 2
  • 2
  • +7
15 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 12077867
It is likely your power supply that is malfunctioning.  Swap another one in that is just as powerful (don't skimp on quality, because a failing power supply can cause all kinds of damage).
0
 
LVL 7

Expert Comment

by:crazijoe
ID: 12077960
Like Callandor said buy a quality PS like Antec or Enermax. You might also check the PS  connections to the MB.  
0
 
LVL 1

Expert Comment

by:freakyuno
ID: 12079081
You may also want to check your bios settings for automatic shutdown circumstances.  Like times / dates,  heat, fan-speed, voltages...etc.  Alot of newer bios's have advanced features to protect your system and shut it down in the event of some type of failure.  If your motherboard supports monitored fans, make sure the PS, CPU, and Northbridge fan are pluged into the correct places.  That the processor heatsink is installed correctly with an air-tight connection between the heatsink face and the processor using something like Arctic Silver 2.

As stated above, most of these problems are caused by bad power supplies, I reviewed the super flower 450, and it seems upon first glance to be a decent power supply for someone into LED lights and things, but the guts of it seem quality enough, so it's possible you just got a bad one.  You really could easily run a 500 to 550w power supply under a high heat peak load for the system you spec'ed.  Two hard drives, two cd-rom drives, you didnt mention video card which is either the single, or the second biggest draw of power in your system, sound card, network card, modem or otherwise, but I assume you have atleast 2 of the 3 installed which draws power.  Remember the 4 fans on your powersupply all suck juice, as well as your processor fan, case fan ( x 2?) northbridge fan, video card fan.

Here's how it breaks down.
http://www.pcpowerandcooling.com/maxpc/index_cases.htm

Add up your systems wattage, figuring the worst case scenario, where everything would be on at once.  Then buy the best branded ps you can for your systems consumption.  As mentioned above.  Antec or Enermax is by far the best choices out there.  Having icky power supplys has never caused me anything but problems in 12 years of building systems.
0
 
LVL 2

Expert Comment

by:bigmanjer
ID: 12079143
could easily be due to cpu or memory failure too, although usually those cause a bluescreen before dying.  usually a power supply failure will be most noticable by smoke or some stench in the air around the power supply.

- Jer
0
 
LVL 2

Expert Comment

by:montasirma
ID: 12079868
Try checking the CPU temperature before chainging the PS. It might be that it's temp. increases to the limit specified in the BIOS. This should cause the PC to shutdown to protect the processor.

As for the computer automatically starting up when you switch the main power on, check the BIOS for the option "Power on after power fail". Turn it to "Off" if you don't want the computer to start when you turn on the main power switch.
0
 

Expert Comment

by:max_maxxam
ID: 12081378
                             When it shuts down does it give you the whole "windows is shutting down" deal or does it just turn off abruptly? if it's the "windows is shutting down", it could be a virus of some sort (which would be weird if you've done a couple re-installs). if it just shuts down abruptly, it could be a lot of things.
                              I would look specificlly at either your motherboard or your powersupply. if your powersupply is providing bad power it could easily affect your system state. if you have a multimeter (voltmeter) you can test to see if your power supply is providing proper power (try this only if you know how to use a multimeter and are aware of the proper safty precautions needed).
                              For this issue I would suggest you to check and replace your power cables and if needed replace everything that is involved in power supply as quickly as possible, as this could even damage your monitor.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 2

Expert Comment

by:Maliy
ID: 12088731
well your problem is about 60% over heating of CPU this is the first thing you should check out.  Did you put the grease on when you put on the HSF? your other 40% is split between a bad power supply or not enough power on the outlet.  The reason I suspect it to be CPU over heating is because it stayed on longer when u let it cool down a bit.  Power supply could also be an issue if it has less voltage then your system needs or of bad quality.  Lastly since u mention ur monitor flickoring it could also mean that on the outlet too much devices and not enough power, but that would be not very likly but possible.
0
 
LVL 5

Expert Comment

by:XSINUX
ID: 12091979
If  the system Shuts down and Blinks amber it could be the Power Supply. If the Power LED is not blinking Amberand if you are not able to Power on the Machine Straightway after the shutdown, its could be the CPU fan Failure or Processor over heating. Check the Cabling to the Fan and check if there is some compromised performance. Ensure that the Heat Sink is firmly attached. Stay in Bios and see if the system Shuts down in bios or not. This can be done to isolate Software induced Shutdowns. If the system Still shuts down in the Bios then Definitely you have a Hardware problem.

Hope this Helps

Cheers
Sinu.
0
 
LVL 1

Author Comment

by:feliciayong
ID: 12167028
Thanks for all the experts for ur comments. The problem is due to faulty hard disk.
0
 
LVL 1

Author Comment

by:feliciayong
ID: 12167078
Hi, I cant find any link to delete or close this question. Can anyone p/s help me to close it or share with me how deletion is done?
0
 
LVL 7

Expert Comment

by:crazijoe
ID: 12168572
This is from a faulty hard disk?? Hmm, thats a new one on me.
But if it solved your problem I suppose thats good news.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 12175920
Post a note in Community Support with a link to this question, and someone will direct you as to what you can do.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12924764
PAQed with points refunded (500)

modulo
Community Support Moderator
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

More and more people are using the enhanced small form-factor pluggable (SFP+) tranceivers, and speed is of utmost importance. Testing of speeds are critical to ensure that the devices will meet the speed requirements. There are some testing challen…
We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now