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My PST file disapeared when i opened it with " Channel registeration Helper applcation "

Posted on 2004-09-16
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Last Modified: 2010-04-08
HI All
i have a serious probelm while checking my Director data files my assistant wanted to open his  .pst file he used "open with"  ( right button of mouse )  then he selected application called "Channel registeration Helper applcation " suddenly after that "open with" click  the .pst file disappeared i made search with windows search but no chance
noting that :
1- his drive was slave on my computer my HD drive which was master my operating system is win XP pro his is windwos 98

2- i used several receovery software but no chance also to find that PST file

Please help
Thank you for your support
Hesham

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Question by:HESHAMSHARM
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Expert Comment

by:rhandels
ID: 12079458
Hi,

Make sure to have the folder options view to all files, even hidden files, maybe the file is hidden. Then do a search (what else is knew)..
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Expert Comment

by:jng1
ID: 12105211
The .pst file is located in
C:\Documents and Settings\{user name}\Local Settings\Application Data\Microsoft\Outlook

You might also want to check that your assistant didn't associate .pst files to "Channel registeration Helper applcation "
Within Windows Explorer, Tools/Folder Options/File Options/PST
It should be "Office Data Files"

If it's something else,
Delete PST entry, Find PST file from above and double click, and reassociate back to MS Outlook
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Author Comment

by:HESHAMSHARM
ID: 12110267
Thank you for your comment i did that but i didn't find the file it was not associated with "Channel registeration Helper applcation " as other .pst file on the same computer are shown as pst file , show hidden files was first thing i tried
than you for your support
Hesham
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