Solved

Volume Show Copy Veritas backup error

Posted on 2004-09-16
5
4,011 Views
Last Modified: 2007-12-19
Veritas is failing a backup on a server with the following error:

Job ended: Wednesday, September 15, 2004 at 11:26:18 PM
Completed status: Failed
Final error: 0xa000fed1 - A failure occurred querying the Writer status.

Final error category: Resource Errors

Errors
Click an error below to locate it in the job log
Backup - \\MSCRM\Shadow?Copy?Components \\MSCRM\Shadow?Copy?ComponentsA failure occurred querying the Writer status.

A failure occurred querying the Writer status.

The server being backed up has this in the event log:
Suorce: VSS
EventID: 12301
Desc: Volume Shadow Copy Service error: Writer Removable Storage Manager did not respond to a GatherWriterStatus call.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Date: 0000: 42 55 45 43 58 4d 4c 43   BUECXMLC
0008: 33 38 39 31 00 00 00 00   3891....
0010: 42 55 45 43 58 4d 4c 43   BUECXMLC
0018: 33 37 38 35 00 00 00 00   3785....

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {aa901507-0364-4c7e-a342-e282dcb5bc58}
   State: [5] Waiting for completion
   Last error: No error

The best solution I can find it to restart the server in question. I am not sure how to clear the "State [5] Waiting for completion" status (or what that means). Anyone seen this before? Any insight is appreciated.
0
Comment
Question by:sadasupport
5 Comments
 
LVL 23

Expert Comment

by:rhandels
Comment Utility
Hi,

No, haven't seen this before, bu the Shadow Copy Restore feauture in  a back-up is used to make sure that open files can be back-up to tape because of the shadow copy.. So if there is an error with this feauture, it will not back-up open files (or maybe even stop backing up at all).

Cannot find anything on it this fast. You could disable Shadow Copy Restore if you back-up at night when noone has open files.
0
 
LVL 16

Expert Comment

by:JamesDS
Comment Utility
sadasupport
Veritas has a bunch of hot fixes and service packs available from it site - some of which cover VSS. Current build of Veritas BackupExec is 9.1. rev 4691 (service pack 1)

Do a help about from the backup/restore console and compare it to this version.

Cheers

JamesDS
0
 
LVL 1

Author Comment

by:sadasupport
Comment Utility
I am running 9.1 r4691, but it looks like I need SP1 - Thx for the tip - I'll let yout after the update and backup is done.
0
 
LVL 82

Accepted Solution

by:
oBdA earned 250 total points
Comment Utility
There are several post-SP1 hotfixes for BE9.1 as well ... and then there is this:
A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003
http://support.microsoft.com/?kbid=833167
0
 

Expert Comment

by:Elaine_Shi
Comment Utility
I got the same querying writer status error as sadasupport.

I am using Windows 2003 server standard version, Veritas 9.1 rev.4691 service pack 1

I used vssadmin list writers command, and found that there are 6 writers not in the state:[1] stable, but in state: [5] waiting for completion. All the writers last error: no error

These are:
Writer name: 'System writer', 'FRS writer', 'WMI writer', 'IIS Metabase writer', 'DHCP Jet writer', ' NTDS'.

I am also looking for a way to reset the writer state to [1].

Except the reboot server, is there any other way? Since I have rebooted the server, but not working.

I would like to ask sadasupport, have you got the hotfix from microsoft? is it working?

Thanks

0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now