Solved

Volume Show Copy Veritas backup error

Posted on 2004-09-16
5
4,015 Views
Last Modified: 2007-12-19
Veritas is failing a backup on a server with the following error:

Job ended: Wednesday, September 15, 2004 at 11:26:18 PM
Completed status: Failed
Final error: 0xa000fed1 - A failure occurred querying the Writer status.

Final error category: Resource Errors

Errors
Click an error below to locate it in the job log
Backup - \\MSCRM\Shadow?Copy?Components \\MSCRM\Shadow?Copy?ComponentsA failure occurred querying the Writer status.

A failure occurred querying the Writer status.

The server being backed up has this in the event log:
Suorce: VSS
EventID: 12301
Desc: Volume Shadow Copy Service error: Writer Removable Storage Manager did not respond to a GatherWriterStatus call.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Date: 0000: 42 55 45 43 58 4d 4c 43   BUECXMLC
0008: 33 38 39 31 00 00 00 00   3891....
0010: 42 55 45 43 58 4d 4c 43   BUECXMLC
0018: 33 37 38 35 00 00 00 00   3785....

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {aa901507-0364-4c7e-a342-e282dcb5bc58}
   State: [5] Waiting for completion
   Last error: No error

The best solution I can find it to restart the server in question. I am not sure how to clear the "State [5] Waiting for completion" status (or what that means). Anyone seen this before? Any insight is appreciated.
0
Comment
Question by:sadasupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 23

Expert Comment

by:rhandels
ID: 12079363
Hi,

No, haven't seen this before, bu the Shadow Copy Restore feauture in  a back-up is used to make sure that open files can be back-up to tape because of the shadow copy.. So if there is an error with this feauture, it will not back-up open files (or maybe even stop backing up at all).

Cannot find anything on it this fast. You could disable Shadow Copy Restore if you back-up at night when noone has open files.
0
 
LVL 16

Expert Comment

by:JamesDS
ID: 12079436
sadasupport
Veritas has a bunch of hot fixes and service packs available from it site - some of which cover VSS. Current build of Veritas BackupExec is 9.1. rev 4691 (service pack 1)

Do a help about from the backup/restore console and compare it to this version.

Cheers

JamesDS
0
 
LVL 1

Author Comment

by:sadasupport
ID: 12079486
I am running 9.1 r4691, but it looks like I need SP1 - Thx for the tip - I'll let yout after the update and backup is done.
0
 
LVL 84

Accepted Solution

by:
oBdA earned 250 total points
ID: 12079524
There are several post-SP1 hotfixes for BE9.1 as well ... and then there is this:
A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003
http://support.microsoft.com/?kbid=833167
0
 

Expert Comment

by:Elaine_Shi
ID: 13364156
I got the same querying writer status error as sadasupport.

I am using Windows 2003 server standard version, Veritas 9.1 rev.4691 service pack 1

I used vssadmin list writers command, and found that there are 6 writers not in the state:[1] stable, but in state: [5] waiting for completion. All the writers last error: no error

These are:
Writer name: 'System writer', 'FRS writer', 'WMI writer', 'IIS Metabase writer', 'DHCP Jet writer', ' NTDS'.

I am also looking for a way to reset the writer state to [1].

Except the reboot server, is there any other way? Since I have rebooted the server, but not working.

I would like to ask sadasupport, have you got the hotfix from microsoft? is it working?

Thanks

0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

by Batuhan Cetin Within the dynamic life of an IT administrator, we hold many information in our minds like user names, passwords, IDs, phone numbers, incomes, service tags, bills and the order from our wives to buy milk when coming back to home.…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question