Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

HP 3300 Multi Function and Epson Stylus Photo 2200 Conflict

Posted on 2004-09-16
6
Medium Priority
?
471 Views
Last Modified: 2013-12-15
I currently have an HP LaserJet 3300MFP printer. This printer is plugged into my PC via LPT1. I am using Windows 2000 Professional as my OS. I just purchased an Epson Stylus Photo 2200. I installed the new printer (Epson) on the USB port, installed the drivers and the Status Monitor software that they suggest to install. Once installed the Status Monitor does not communicate with the Epson printer and I cannot print anything. If I unplug the HP printer and reboot my PC then the Epson printer works O.K. and the Status Monitor is able to communicate with the printer and it is even able to tell me the ink levels and other useful info. I spoke to both HP and Epson but as usual neither one wants to take responsibility for the obvious conflict. The best they were able to suggest was to unplug my HP printer whenever I need to use the Epson printer.

Help, this problem is very frustrating.

Thank You
0
Comment
Question by:spawnedin72
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
6 Comments
 
LVL 13

Accepted Solution

by:
WillHudson earned 2000 total points
ID: 12082455
I would say this is a problem with the status monitor seeing the HP printer... Run msconfig and remove any entries related to HP or Epson and try again.
0
 

Author Comment

by:spawnedin72
ID: 12104315
So, are you saying not to installe the Status Monitor?
0
 
LVL 13

Expert Comment

by:WillHudson
ID: 12109716
Yes
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question