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  • Status: Solved
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Streaming Real Audio is being blocked by my sonicwall firewall

im getting complaints about users not being able to listed to streaming real audio from allowed web sites.
all this started when i switched out the old Nat Router and went to a SonicWall tz-170
when they click on a link to start a stream it kinda sits there and finnaly times out.

Question is there a port that needs to be opened ?

any help would be appreciated
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nextech01
Asked:
nextech01
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1 Solution
 
JConchieCommented:
By default, the RealPlayer uses the following ports to connect:

- TCP 80, 554, 4040, 7070, 8080, 443 (SSL for sign-in), 1755 (MMS Windows Media requests)
- UDP 6970-32,000, 1755 (MMS Windows Media resend requests)
- HTTP 80 (AU, Messaging Service, and HTTP Cloaking)

If you need help opening the ports on the sonicwall, let me know....it's about adding services and rules under "Access"
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JConchieCommented:
Just a thought....why are you allowing user to stream media.......it is going to kill your bandwidth....most business and educational settings, including the one I am in charge of, deliberately block streaming media.
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nextech01Author Commented:
do i have to setup rules for all those ports ?
i know the tz-170 well enough to open the ports,  just didn't think it would be so many.


>>Just a thought....why are you allowing user to stream media.......it is going to kill your bandwidth....most business and >>educational settings, including the one I am in charge of, deliberately block streaming media.

Because he pays the bills...  :)

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JConchieCommented:
Ahhhhhhh!, he said :-)  ..........I know that one well.

Don't know if you have to open all of these ports....you do to get full functionality of all the features of Real Player, but just to steam audio may only need one or two of them.......I have seen suggestions that TCP 7070 and UDP 6970-7170 will do it........but the Real Audio website (which I quoted in my first reply)  is quite vague about it.
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nextech01Author Commented:
You da'man   i will try your sugestions later... im not on site to try this now.

Thanks JConchie
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