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Streaming Real Audio is being blocked by my sonicwall firewall

Posted on 2004-09-16
Medium Priority
Last Modified: 2008-01-09
im getting complaints about users not being able to listed to streaming real audio from allowed web sites.
all this started when i switched out the old Nat Router and went to a SonicWall tz-170
when they click on a link to start a stream it kinda sits there and finnaly times out.

Question is there a port that needs to be opened ?

any help would be appreciated
Question by:nextech01
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LVL 18

Accepted Solution

JConchie earned 1000 total points
ID: 12086131
By default, the RealPlayer uses the following ports to connect:

- TCP 80, 554, 4040, 7070, 8080, 443 (SSL for sign-in), 1755 (MMS Windows Media requests)
- UDP 6970-32,000, 1755 (MMS Windows Media resend requests)
- HTTP 80 (AU, Messaging Service, and HTTP Cloaking)

If you need help opening the ports on the sonicwall, let me's about adding services and rules under "Access"
LVL 18

Expert Comment

ID: 12086146
Just a thought....why are you allowing user to stream is going to kill your bandwidth....most business and educational settings, including the one I am in charge of, deliberately block streaming media.

Author Comment

ID: 12087062
do i have to setup rules for all those ports ?
i know the tz-170 well enough to open the ports,  just didn't think it would be so many.

>>Just a thought....why are you allowing user to stream is going to kill your bandwidth....most business and >>educational settings, including the one I am in charge of, deliberately block streaming media.

Because he pays the bills...  :)

LVL 18

Expert Comment

ID: 12087525
Ahhhhhhh!, he said :-)  ..........I know that one well.

Don't know if you have to open all of these do to get full functionality of all the features of Real Player, but just to steam audio may only need one or two of them.......I have seen suggestions that TCP 7070 and UDP 6970-7170 will do it........but the Real Audio website (which I quoted in my first reply)  is quite vague about it.

Author Comment

ID: 12087659
You da'man   i will try your sugestions later... im not on site to try this now.

Thanks JConchie

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