Solved

arcserve problem

Posted on 2004-09-17
4
365 Views
Last Modified: 2010-04-03
hello,
i am using arcserve 2000 advanced edition the media prediction report shows that the incremental backups should overwrite last weeks tapes but they do not do this. I have to erase the tape before it will back up the data. I have checked the activity log and there are no errors recorded.
can anyone help me?
0
Comment
Question by:dcreedon
  • 2
  • 2
4 Comments
 
LVL 22

Accepted Solution

by:
dovidmichel earned 500 total points
ID: 12096109
Check to see if these tapes are in the scratch set of the media pool. The number of days &/or tapes before a tape is moved from the save set to the scratch set may need to be reduced. If they are fine then check for updates since earlier revisions had a problem like this.
0
 

Author Comment

by:dcreedon
ID: 12100220
thank you for your help
0
 

Author Comment

by:dcreedon
ID: 12120763
received error in log "E6941 error library mechanism is having difficulty communicating with the drive" according to the media prediction report last nights incrmental should have overwritten last tuesdays tape dated the 14/09/04??? puzzled on this...any ideas?
0
 
LVL 22

Expert Comment

by:dovidmichel
ID: 12128331
The 6xxx error codes are from the Tape Engine.

Without seeing a tape log of the event, it's my guess the Tape Engine issued a Move Media command to the library to load a tape and the library responded back with the problem.

Check the LCD display on the library for any errors for a specific cause and resolution. From a general perspecitve power down the server, and then check out the library. Look for any tapes that are misplaced, perhaps partially sticking out of a slot or a drive, also check to see if any are lying on the floor inside the library.

After clearing things up power down the library and then back up. Make sure it has finished initializing correctly and then power up the server.

As a general recommendation to prevent problems go into the OS Device Manager and under Media Changers disable the library and under Tape Drives disable the tape drives and then restart the server.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article, I provide some information on storage disks which go into calculations that will help you figure out how much Input/output Operations Per Second (IOPS) your disk subsystem can deliver. To effectively size & tune up applications l…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now