User cannot open random Word documents on terminal server
Posted on 2004-09-17
I'm not sure if this is better to be in the Word forum or the terminal server one. I'll start here =)
Server: Windows 2000 Terminal server running Citirx 1.8 Metaframe. For some reason a user will try to open random Word XP (2002) and receives the following message:
The selected text converter is an old version which does not work with the curent version of Word. Reinstall the converter and try again
I'm at a loss here as it only appears to affecte one user. I've tried opening the documents as administrator but that still producecs the error. I tried deleting and rebuilding the user profile, but that did not work either. What is going on here???? No changes have been made to the server that I am aware of. Has the user contracted a virus?