Solved

Exchange 2003 GAL empty!

Posted on 2004-09-17
9
1,744 Views
Last Modified: 2012-05-05
I have Exchange 2003 on Small Business Server 2003
I have a few users entered into Active Directory.
I have checked that they have the showInAddressList property set.
I also have the recipient Update Service running always.
If I use the preview to see what should get updated to the GAL it shows all my users.
However they have never appeared in the GAL!
Even a manual update doesn't make them appear.

Is there something I'm missing?

0
Comment
Question by:NickRamsey
9 Comments
 
LVL 9

Expert Comment

by:JWCastile
ID: 12086121
I had this same problem not too long ago.  Turns out if you haven't rebooted your GC since the Exchange install, you sometimes won't get a GAL list.  In my situation, a quick reboot fixed all of the GAL/OAL problems we were having.  Good luck!
0
 

Author Comment

by:NickRamsey
ID: 12086828
Hi J

I have rebooted a number of times since I installed this and this is a current problem.
Thanks
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12087555
http://support.microsoft.com/default.aspx?scid=kb;en-us;288807

My guess is that the RUS is not updating, or you removed the everyone group from the permissions list by accident.

D
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:NickRamsey
ID: 12087842
Well, RUS is set to update always and I have forced it manually.
Also the preview results of RUS show that the users should be added. They aren't though
0
 
LVL 24

Accepted Solution

by:
David Wilhoit earned 350 total points
ID: 12087945
What client? O2003? If so, use Outlook to D/L the address book, it may be operating in cached mode.

D
0
 

Author Comment

by:NickRamsey
ID: 12090796
Interesting...the Outlook client now has the names in the GAL, but if I look at teh GAL in the Exchange System Manager on the server, it has no contents unless I use the preview. Is this behaviour by design?
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12093729
Yes, it is...

0
 
LVL 4

Expert Comment

by:kminfotech
ID: 12647988
I 'denied' access to everone for the 'default global addess list' and now, no new user can set up a new outlook profile.  Error is: the bookmark is not valid.  The default gal does not show up in exchange manager anymore.  How do I get permissions back for everyone on the gal?
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12648086
Well, if you can't access it thru the ESM, try to access it with ADSIedit (windows support tools installed) and try to remove that explicit deny on the GAL. Look in the Configuration container, Services, Microsoft Exchange (Org name), then keep drilling down until you find the GAL object. It looks a lot like the ESM once you get to the Org object. You must have enterprise domain rights to use ADSIedit in this manner.

D
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question