[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Outlook 2003 clients - receive undeliverable message when connecting to exchange server

Posted on 2004-09-17
5
Medium Priority
?
1,006 Views
Last Modified: 2012-08-13
Hi,

I have some users that are attempting to dialup to our Exchange 2000 Server and send messages. The users launch Outlook 2003, dialup and connect to the Exchange server, send emails and then disconnect.

The next time the users dialup they receive "undeliverable" emails in their inbox which relate to the earlier emails.

All of the "undeliverable" messages read like this,

Your message did not reach some or all of the intended recipients.
Subject: FW: <title of email>
Sent: 9/10/2004 4:31 PM
The following recipient(s) could not be reached:
<some email address> (E-mail) on 4/18/2004 9:14 PM
Remote was unable to open a message for submission on the server. Network problems are preventing connection to the Microsoft Exchange Server computer.

All PCs that dial-in are having this problem and it started about week ago. One thing that might be of help is that when users reboot the PC the problem goes away for a while. Then after about 45mins it starts happening.

Anyone know of any solutions to this?



0
Comment
Question by:Danbrasco
  • 2
4 Comments
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12086794
I think the users are using cached mode Outlook, and they aren't staying online long enough to verify the message gets sent. If the connection drops, cached mode wouldn't let them know immediatley. Any changes made to your dialup provider?
0
 

Author Comment

by:Danbrasco
ID: 12095875
Unfortunately that is not the case. The users are not using cached mode but they are still receiving that error message. Any further ideas?
0
 

Author Comment

by:Danbrasco
ID: 12299541
The problem was solved by installing a service pack
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 14345782
PAQed with points refunded (250)

modulo
Community Support Moderator
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month18 days, 4 hours left to enroll

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question