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CD-rom and DVD players work on bootup but not in windows XP

Posted on 2004-09-17
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Last Modified: 2012-05-05
I have a system that the CDR-RW and DVD Work and are seen during bootup, and if i stay at the c:\> will keep working.  Once we get in to windows as long as the media is in during startup process it works.  Once you remove it and put it or anything else back in it does not see it.  the system still see the drives and when i put in the media the disk spin icon comes up.  
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Question by:beltvalleycomputers
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Expert Comment

by:Callandor
ID: 12086122
I suggest that you remove the drivers in device manager and let them reinstall on reboot.  Another possible cause is the upper and lower filters entries in the registry:

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270008
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
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by:beltvalleycomputers
ID: 12086467
Ok I removed and reinstalled the drivers and no change. the error message on the dvd reads "Disk not formatted
 Windows cannot read from disk. The disk might Be Corrupted,  or could  be using a format that is not compatible with windows.
I have tried new drives, oh by the way one of the disk that im using is a windows os disk.
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Callandor earned 500 total points
ID: 12088218
Have you tried this DVD drive in another machine, to verify that it is working correctly?

Is this a burner, and are you using a program like InCD to drag and drop directly to the drive?
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by:beltvalleycomputers
ID: 12088363
I have both a dvd and a cdrw.  and i do have inCD.  I have not tried these in another cpu but i did try a new dvd with same resoults.
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by:beltvalleycomputers
ID: 12088578
I deleted in CD and all is fine:~)
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