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INACCESSIBLE_BOOT_DEVICE

Posted on 2004-09-17
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Last Modified: 2011-10-03
PowerEdge 700 (W2K SERVER) with CERC SATA 1.5/6ch controller.  4 x SATA HDDs in RAID5 configuration (configured by Dell).  Backup device/software HP Ultrium 215e/Veritas Backup Exec 9.1  The tape is connected via SCSI (Adaptec 39160).

Have created an IDR (inteliigent Disaster Recovery) image to CD-ROM using Veritas and performed a full backup (with overwrite enabled).  Am testing the disaster recovery, but getting the BSOD screen (INACCESSIBLE_BOOT_DEVICE) when booting from the IDR CD.  Am also getting same error when using HP's OBDR via tape.

When the Windows 2000 server set-up screen appears, I have hit F6 to add the CERC controller drivers, but getting same error.

Do I need to also load the SCSI (I thought this was a standard driver already within W2K server set-up).

I've looked at some documentation from Dell/Veritas/HP/Adaptec, but all the examples they give are slightly different to my set-up, so don't know how to get around this.

Also, does anyone know if/how I can backup my existing RAID configuration as I would like this to be identical with the new rebuild.

Many thanks.

TEk
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Question by:Teknophobia
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Expert Comment

by:XSINUX
ID: 12090858
Probably is better not to have the SCSI Adaptec 39160 card Installed while having the OS installed. At F6 the OS maybe looking for the SCSI card when you have provided the CERC Driver for the SATA. With the SCSI Out here is something which may help you.

Here is the Link for the correct Supported Driver ( 1.5/6ch controller CERC SATA )  . Click the Link to Download the Compressed file onto your hdd.

http://support.ap.dell.com/ap/en/filelib/download/jump.asp?fileid=R74495&format=97211&location=2

Extract Files

1. Browse to the location where you downloaded the file and double-click the new file to unzip the download package.
2. Specify the location to unzip the files – extract files to a formatted floppy disk.
3). Try with the F6 Option with the Floppy in the Drive and see if this helps

Compatible with the following operating systems:
Windows 2000 Server
Windows Server 2003 Enterprise Edition
Windows Server 2003 Web Edition
Windows Server 2003 Small Business Edition
Windows Server 2003 Standard Edition
 
For Tape Backup maybe this link would help

http://www.microsoft.com/technet/prodtechnol/windows2000serv/maintain/featusability/14w2kadc.mspx

Cheers
Sinu Thomas
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Author Comment

by:Teknophobia
ID: 12306236
Sorry for not replying earlier.

I did find a solution, which was to downgrade my ASPI driver from 4.7 to 4.6.  This enabled Array Manager to work properly, and also stopped the INACCESSIBLE_BOOT_DEVICE error when booting from the recovery CD or Tape.

Hope this helps anyone else getting the same issue (because Dell didn't seem to care).

TEk
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