asked on

SBS 2003: using patch for GP contol of Windows Firewall ( KB 872769 )...

Hi All,
I attempted to run the patch from MS found at http://www.microsoft.com/downloads/details.aspx?FamilyID=d70097c2-4317-40e0-b7da-feb52c6b6386&displaylang=en

I'm getting an error when I do. The msgbox that reports the error says:
"Setup cannot continue because one or more of the pre-requisites required to install KB872769 failed. For more details check the log file C:\Windows\KB872769.log"

The contents of that log include:

[KB872769.log]
0.172:
================================================================================
0.172: 2004/09/17 14:42:54.796 (local)
0.172: d:\743a14863ad65f5d3ca4113a2e\update\update.exe (version 5.4.15.0)
0.172: Service Pack started with following command line:
1.078: Return Value From IsNT52SbsRestricted = 0
1.078: IsNT52SbsRestricted returned 441376
1.078: Fist Condition in ChkSBS.Section Failed
1.078: Condition Check for Line 1 of PreRequisite returned FALSE
1.078: ReadStringFromInf: SetupGetLineText failed: 0xe0000102
1.078: KB872769 Setup encountered an error: Setup cannot continue because one or more pre-requisites required to install KB872769 failed. For More details check the Log File C:\WINDOWS\KB872769.log
1.109: ReadStringFromInf: SetupGetLineText failed: 0xe0000102
1.109: Setup cannot continue because one or more pre-requisites required to install KB872769 failed. For More details check the Log File C:\WINDOWS\KB872769.log
42.609: Message displayed to the user: Setup cannot continue because one or more pre-requisites required to install KB872769 failed. For More details check the Log File C:\WINDOWS\KB872769.log
42.609: User Input: OK
42.609: Update.exe extended error code = 0xf0f4
42.609: Update.exe return code was masked to 0x643 for MSI custom action compliance.

I made sure to run all available windows updates (per MS' windows update website) and attempted the patch again. It failed in the same manner.

Does anyone have any suggestions on this issue?

Thanks,
Terry

Sembee

Are you trying to install this patch on the server or a workstation?

Simon.

colepc

ASKER

Its tempting to be snide in light of a question like that, but, I'll be logical instead...the title of the patch is "Update for Windows Small Business Server" so I chose to try to and install it on the server.

Sembee

The reason I asked is that it wasn't clear from your question and it is saying that you don't meet the PreRequisites. Considering what the patch is for I don't think it was unreasonable for me to consider that you might have been trying to run it on a Windows XP SP2 workstation.

Have you attempted to connect to Group Policy editor from a Windows XP SP2 workstation? This should update the adm files to SP2 versions (which are higher than the 2003 versions). Try it, then try the patch again.

Simon.

ASKER CERTIFIED SOLUTION

oBdA

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

colepc

ASKER

I apologize, Simon. My remark was intended in fun, although, re-reading it, my smile wasn't conveyed. Sorry! I will try your suggestion.

colepc

ASKER

oBdA, I noticed that the issue you quoted is not occuring anymore on my server. It was happening everytime i went into a specific GPO in GPMC. I found a reference somewhere at the time I first got that message about it being a known issue and a fix was forthcoming. Although it could have been fixed prior to yesterday, the first time I noticed I was no longer being prompted with that error message ("...[strings] section too long...") was yesterday after I updated SBS with a patch related to the .NET framework 1.1.

I'll look at your suggestion on the system.adm from the hotfix as well.