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Dell L500r drivers

Posted on 2004-09-19
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I got a Dell L500r for free, and I reformatted the drive with a standard W98SE CD.  AIDA32 says that the motherboard is a Whitney i810, the graphics chipset is i752, and downloading the i810 chipset drivers directly from Intel didn't turn out well at all - all of the drivers are corrupted, even when zipped and transferred over.

I would like Windows 98SE drivers for the i810 (4 PCI slots, 2 DIMM slots, widest motherboard I've ever seen), or preferrably the Dell drivers for the L500r motherboard.

Thank you very much,
Radomir Jordanovic
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Question by:radomirthegreat
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by:tfjeff
ID: 12097698
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by:radomirthegreat
ID: 12097820
I looked on the Dell site, and I couldn't find anything.  That's very strange.  Anyway, I tried installing chipset drivers for an i810e chipset and ended up having to reformat the hard drive.  I had the computer working with sound and whatnot, but I couldn't get the video to work correctly.  Is the chipset driver necessary if the PC will be used just for business?
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by:tfjeff
ID: 12097845
yes, the chipset driver should be installed before anything else (right after the OS is installed)...the chipset driver is needed for the system to function correctly.  First install the chipset then the video driver.  Install drivers for any "other devices" or listings with yellow ! or ? by them in device manager.
good luck
jeff
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by:radomirthegreat
ID: 12098000
I installed the chipset driver and restarted the PC.  The PC, immediately after rebooting, showed the blue screen of death.  I hit Enter and the desktop came up with no icons and weird lines at the top.  I restarted in safe mode, but I didn't know what to install, so I decided to reformat the hard drive.  This was directly after a reformat, so basically nothing was lost except for sound card drivers, which can be reinstalled easily.  The PC is now reformatting.  Why are Dell drivers not supported by the Dell system?  Why did I have to download sound card drivers straight from the manufacturer if Dell is supposed to have them, which it doesn't?  Could it be possible that the Dell site is horrible, just like the PCs Dell manufactures, which is why I got this PC for free?  I hate lousy driver support.  Where can I find working chipset drivers?
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tfjeff earned 50 total points
ID: 12098440
dell's driver support is very good actually
dell offers the following audio drivers for the dimension LxxxR
Creative Labs SB AudioPCI 64V
Creative Labs Sound Blaster 64 PCI
Creative Labs Sound Blaster Live! 512V
so unless you have a 3rd party soundcard, one of these drivers should be the one you need (what is your current soundcard?).
The chipset drivers that dell has on their site ARE supported by the system, it should work just fine.  If it doesn't you may have a video card problem, motherboard problem, or a very old bios version.  Let me know if you still have the problem after reformatting and installing the chipset driver again.
good luck
jeff
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by:radomirthegreat
ID: 12099519
A guy had put another hard drive into his otherwise untouched L500r.  He had contacted Dell tech support directly, and the forum was displayed on the net for everyone to see.  They told him just to go to an Intel site and download the drivers for the video.  It seems the OS had recognized the sound card (my sound card is a Creative SB PCI128 (Ensoniq ES1371) Sound Card PCI, as identified by AIDA32.  This came with the L500r.  Also, the Dell techies didn't say anything about chipset drivers.  This was strange, so before installing the drivers, I checked Device Manager, and I saw, under system devices, the same drivers that were installed by the .exe file I downloaded.  This means that W98SE had already recognized the chipset and installed the drivers, I think.

I installed the video drivers and, lo and behold, I had a perfectly working computer!  I am on it right now, using 802.11b to connect to the net, and it's fantastic!

Thanks for the heads up on the Dell tech support.  I actually didn't think about checking that.

By the way, this PC was previously owned by a person who knew only to get a good PC that worked right out of the box, and she never opened it.  In fact, she called Dell techs to see how nd if she could install more ram.  She was told that doing that would void her warranty.  Basically, she had never seen anything but the outside of the PC.  That's kind of disheartening.  So, the sound card, the Ensoniq 1371, a PCI128 card, originally came with the PC.  The only driver CDs that were available were for the 56k modem, a huge platter of capacitators.  I have never before seen a larger modem.  That thing is insane.

So, Dell techies unknowingly solved more than one person's problem with one reply.  I had to fill in a few blanks, but it turned out fine.  Thank you very much.
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