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Outlook 2003 Rules have to be run manually

Posted on 2004-09-19
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Last Modified: 2008-02-01
I setup a couple of rules in my Outlook 2003 to delete messages with specific words in the subject.  These rules a supposed to delete them when they come in.  This worked for a bit but now they don't get deleted.  They stay in there till I manually run the rules.  Any idea?
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Question by:PaulBrunet
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by:sunray_2003
ID: 12098662
May be something got corrupted.
You may want to recreate the rules to see if that would help

Also go to inbox
go to tools ---> rules wizard
click on run now
Try applying the rules to unread messages ..
This may or may not solve the issue but try
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by:bruintje
ID: 12099812
maybe you created a rule in the rules wizard that has stop processing all rules after this rule option on ?
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by:PaulBrunet
ID: 12101648
I can't uncheck the "stop processing all rules" after this rule option because I have it set to "permanently delete".  If I uncheck  "stop processing all rules"  then the permanently delete check mark dissapears too...
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LVL 44

Expert Comment

by:bruintje
ID: 12101664
ah, but that rule is the reason all others are stopping to work, what if you put that permanently delete as the last rule in your total set ?
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Author Comment

by:PaulBrunet
ID: 12102022
I only have 2 rules, and both of them are set to permanently delete.
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by:PaulBrunet
ID: 12136851
I found the answer!

It's Service Pack 1 for Office 2003 that created this problem.  My rule was to permanently delete all messages with specific words in the subject.  The reason why they weren't getting deleted from my junk mail folder anymore was because I installed Office 2003 SP1.

This is what I got from the "what's new with sp1 for office 2003" page from microsoft.

"Rules are now designed so that they do not act on messages that have been moved to the Junk E-mail folder. This new design keeps e-mail messages considered to be junk in the correct place rather than moving them to another folder according to the rule."
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by:bruintje
ID: 12136983
:-) you can ask a 0 point question to have a refund and close this for future users
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modulo earned 0 total points
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modulo
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