Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

SBS 2003 Could Not Detect Tape Drive

Posted on 2004-09-19
7
Medium Priority
?
1,352 Views
Last Modified: 2008-01-09
I recently upgraded to SBS 2003 from W2K Server.  I previously used ArcServe for system backups, with an ARCHIVE Python tape drive in a Dell PowerEdge system.  I uninstalled ArcServer, wishing to use the SBS 2003 backup instead.  Now when I run the backup wizard, SBS says it "Could not detect a tape drive."

When looking in device manager, the tape drive appears to work normally, is enabled, and has an updated driver.  Any idea why SBS would not detect this drive?  Is it possible there is something from ArcServer that is still "reserving" the drive?
0
Comment
Question by:breich241
7 Comments
 
LVL 15

Expert Comment

by:harleyjd
ID: 12098974
I can't speak for Arcserve, but Veritas Backup Exec can install its own driver over the windoze driver. Try reinstalling the original windoze or Seagate driver for it.
0
 
LVL 2

Expert Comment

by:Axe007
ID: 12099659
Had similar problem.

After updating tape drive driver, Windows Backup worked normally.

So go to ARCHIVE Python website and look for an updated driver for Windows Server 2003.
0
 

Author Comment

by:breich241
ID: 12113397
I did as you said (re-installed the driver), bnfortunately this did not work.  It still will not recognize the tape drive.  Maybe I will try to fully REMOVE the drive first, then re-install with the new driver.
0
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 
LVL 15

Accepted Solution

by:
harleyjd earned 700 total points
ID: 12117400
Check the driver details to be sure that it's a microsoft or seagate driver, and not arcserve.

In Computer Management, Storage, Removable storage, libraries ensure teh "enable drive" checkbox is set.

0
 

Author Comment

by:breich241
ID: 12117892
That was it ... Thank you!
0
 
LVL 15

Expert Comment

by:harleyjd
ID: 12118628
Great - the drivers or the checkbox? :)

0
 

Expert Comment

by:gizmoadria
ID: 14795932
I will add that you should ensure the rsm service is running.  It is dependent on the rpc locator also.

0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

by Batuhan Cetin In this article I will be guiding through the process of removing a failed DC metadata from Active Directory (hereafter, AD) using the ntdsutil tool in a Windows Server 2003 environment. These steps are not necessary in a Win…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question