SBS 2003 Could Not Detect Tape Drive

I recently upgraded to SBS 2003 from W2K Server.  I previously used ArcServe for system backups, with an ARCHIVE Python tape drive in a Dell PowerEdge system.  I uninstalled ArcServer, wishing to use the SBS 2003 backup instead.  Now when I run the backup wizard, SBS says it "Could not detect a tape drive."

When looking in device manager, the tape drive appears to work normally, is enabled, and has an updated driver.  Any idea why SBS would not detect this drive?  Is it possible there is something from ArcServer that is still "reserving" the drive?
breich241Asked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
harleyjdConnect With a Mentor Commented:
Check the driver details to be sure that it's a microsoft or seagate driver, and not arcserve.

In Computer Management, Storage, Removable storage, libraries ensure teh "enable drive" checkbox is set.

0
 
harleyjdCommented:
I can't speak for Arcserve, but Veritas Backup Exec can install its own driver over the windoze driver. Try reinstalling the original windoze or Seagate driver for it.
0
 
Axe007Commented:
Had similar problem.

After updating tape drive driver, Windows Backup worked normally.

So go to ARCHIVE Python website and look for an updated driver for Windows Server 2003.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
breich241Author Commented:
I did as you said (re-installed the driver), bnfortunately this did not work.  It still will not recognize the tape drive.  Maybe I will try to fully REMOVE the drive first, then re-install with the new driver.
0
 
breich241Author Commented:
That was it ... Thank you!
0
 
harleyjdCommented:
Great - the drivers or the checkbox? :)

0
 
gizmoadriaCommented:
I will add that you should ensure the rsm service is running.  It is dependent on the rpc locator also.

0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.