Solved

Outlook 2003 with "Repeated" Archive Folders in Folder List

Posted on 2004-09-19
2
235 Views
Last Modified: 2008-02-01
I'm pretty sure that this is an Outlook 2003 client problem, but since the client is talking to an Exchange 2003 server, I figured I'd ask my question here...

I just upgraded a W2K Pro SP4 computer from Office 2000 to Office 2003 SP1. Under Outlook 2000, I had setup an archive forlder. After the conversion to 2003, the archive file was still in the old format and I knew it was going to grow beyond the limits of that format. So I created a new PST in 2003 format and copied the mail from the old file to the new file. I then "tried a trick", quiting out of Outlook, renaming the old file to archieve-old.pst and renaming the new file to archive.pst.

I then went back into Outlook and found that my trick backfired. I had three personal folders, all called "Personal Folders". So I went into Data File Management and found only one entry, for the new archive file. I tested what would happen when I changed the name under Settings and found that one of the Personal Folders changed names. I then dropped that entry from the Data File Management.

Summary of what I have: No entries in the Data File Management and two personal folders, one called "Archive Folders" and the other called Personal Folders.

And I don't see anything jumping out at me in the registry.
0
Comment
Question by:TerrellITC
2 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
ID: 12102235
Fairly common problem.
Delete the Outlook profile (which doesn't delete any data) and then recreate it.

Simon.
0
 

Author Comment

by:TerrellITC
ID: 12105133
Simon,

That was the ticket!!

I had to do this from the Mail control panel as I tried to do it first from within Outlook and that didn't work.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video discusses moving either the default database or any database to a new volume.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now