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Outlook 2003 with "Repeated" Archive Folders in Folder List

I'm pretty sure that this is an Outlook 2003 client problem, but since the client is talking to an Exchange 2003 server, I figured I'd ask my question here...

I just upgraded a W2K Pro SP4 computer from Office 2000 to Office 2003 SP1. Under Outlook 2000, I had setup an archive forlder. After the conversion to 2003, the archive file was still in the old format and I knew it was going to grow beyond the limits of that format. So I created a new PST in 2003 format and copied the mail from the old file to the new file. I then "tried a trick", quiting out of Outlook, renaming the old file to archieve-old.pst and renaming the new file to archive.pst.

I then went back into Outlook and found that my trick backfired. I had three personal folders, all called "Personal Folders". So I went into Data File Management and found only one entry, for the new archive file. I tested what would happen when I changed the name under Settings and found that one of the Personal Folders changed names. I then dropped that entry from the Data File Management.

Summary of what I have: No entries in the Data File Management and two personal folders, one called "Archive Folders" and the other called Personal Folders.

And I don't see anything jumping out at me in the registry.
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TerrellITC
Asked:
TerrellITC
1 Solution
 
SembeeCommented:
Fairly common problem.
Delete the Outlook profile (which doesn't delete any data) and then recreate it.

Simon.
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TerrellITCAuthor Commented:
Simon,

That was the ticket!!

I had to do this from the Mail control panel as I tried to do it first from within Outlook and that didn't work.
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