Solved

Outlook 2003 with "Repeated" Archive Folders in Folder List

Posted on 2004-09-19
2
237 Views
Last Modified: 2008-02-01
I'm pretty sure that this is an Outlook 2003 client problem, but since the client is talking to an Exchange 2003 server, I figured I'd ask my question here...

I just upgraded a W2K Pro SP4 computer from Office 2000 to Office 2003 SP1. Under Outlook 2000, I had setup an archive forlder. After the conversion to 2003, the archive file was still in the old format and I knew it was going to grow beyond the limits of that format. So I created a new PST in 2003 format and copied the mail from the old file to the new file. I then "tried a trick", quiting out of Outlook, renaming the old file to archieve-old.pst and renaming the new file to archive.pst.

I then went back into Outlook and found that my trick backfired. I had three personal folders, all called "Personal Folders". So I went into Data File Management and found only one entry, for the new archive file. I tested what would happen when I changed the name under Settings and found that one of the Personal Folders changed names. I then dropped that entry from the Data File Management.

Summary of what I have: No entries in the Data File Management and two personal folders, one called "Archive Folders" and the other called Personal Folders.

And I don't see anything jumping out at me in the registry.
0
Comment
Question by:TerrellITC
2 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
ID: 12102235
Fairly common problem.
Delete the Outlook profile (which doesn't delete any data) and then recreate it.

Simon.
0
 

Author Comment

by:TerrellITC
ID: 12105133
Simon,

That was the ticket!!

I had to do this from the Mail control panel as I tried to do it first from within Outlook and that didn't work.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question