XP with Outlook 2000 Hangs when adding attachments
Posted on 2004-09-20
3+ GHZ Intel System, 1GB memory, using Win XP Pro with latest patches (except SP2) and Office 2000 Premium with the latest updates. When running Outlook (always launced, even overnight) and trying to Attach a File, "look in", the program hangs. Ctl+Alt+Del brings up Task Manager but it will not close the non responding process. Keeps asking if you want to send the error report to uSoft. Answering either Yes or No makes no difference. The process will not close. Task Manager will not let you reboot the machine as well as not closing Outlook.
In addition, with a Word file open; doing File, Send To, As Attachment, Outlook opens as it should but then hangs. Most of the time, the Task Manager will not let you shut down the process or reboot. It takes a power cycle from the power switch. A reboot cleans up the problems above and attachments will work for a few days but then it appears again. This machine is never shut off so automatic backup can be done on some nights. The tape backups seem to work properly. The previous machine this replaced used Windows 2K and we never had these problems running the same main applications (Office, AutoCad etc.).
Again, a reboot cleans up the problem for a few days.