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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 397
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Sound card won't work

I recently had a problem with a spyware program or virus or something that removed my wsaupdater entry and windows XP  would not allow me to log on.  Through console recovery I was able to fix the problem.  Before I had the problem my system worked fine including my sound card.  Since then, my sound card does not work.  I got an error message that the "file format was not supported" when I tried to launch MusicMatch to play a sound. The onboard sound is disabled, the device manager does not show that anything is wrong, it says that it is working properly.  Any ideas would be appreciated!
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detimes2
Asked:
detimes2
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1 Solution
 
envoguecomputersCommented:
Are you sure the sound is a normal one? Have you tried an MP3?
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CallandorCommented:
That sounds like a codec is missing.  Try reinstalling MusicMatch, which should install the codec again.
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detimes2Author Commented:
Yes, I was trying to play both a cd and an mp3 that worked prior to the login file change.  
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detimes2Author Commented:
The sound won't play in media player either, so I don't think it's just musicmatch...
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envoguecomputersCommented:
Go to Control Panel then Sounds and try to play a sound from there by using the play button. Do you hear the sounds there?
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CallandorCommented:
If it won't play in any application, reinstall the sound card driver.
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detimes2Author Commented:
Can you download most drivers from the internet or do you need to have the cd to install?
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envoguecomputersCommented:
You can get it from the internet no problem, so long as you know who makes your sound card. You can use this utility to identify it:

http://www.lavalys.com/products/download.php?dlid=1&lang=hu

Or if you know who makes it, reply with that info and I can tell you where to download it from =)
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onsitezCommented:
go to start / settings / control panel / hardware / device manager or hold the windows key and tap "pause break " key, then hardware / device manager. Click the + sign next to your sound card this will open the drop down box of the model of your sound card. Write down the model number. go here or to the manufacturers web site.
http://driverguide.com/

...you have to create an account...heck it's free
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