I got a new hardrive...installed drivers...internet doesnt work

Posted on 2004-09-20
Last Modified: 2010-03-17
  Ok, so I got a new 80gig western digital hard drive, and I installed my ethernet card drivers from my asus mother board disc(its an on board card)...I have the P4C800 Deluxe...and the internet doesn't work.  Everytime I reboot my computer the internet works for 1 minute and goes away.  I am on a D-link router "DI-604", and cox broadband internet.  I have tried uninstalling the drivers and reinstalling various times for the card.  Also, my brothers computer has internet off the router...and when I hook up my old harddrive, which is a seagate something 20gig, it works fine.  I called cox and they said it wasnt them.  Can anyone help me?
Question by:Pibb007
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Expert Comment

ID: 12116473
What OS is installed?  WinXP?  SP 1 or 2?

Author Comment

ID: 12118288
Xp, i tried formatting with a disc that had sp1 and one that didnt. Same results

Expert Comment

ID: 12119132
have you done anything with the XP firewall?  It should be off by default on Winxp (pre-SP2) but you may want to check.

The odd thing is that you said when you reboot your internet connection works for 1 minute then stops....  It makes me think there is a program or something starting up that is killing your internet connection.

Try starting in safemode w/ networking and see what it does.  In case you don't know how, tap the F8 key while booting so get your startup options, then choose safemode with networking.
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Accepted Solution

Huseyin1 earned 250 total points
ID: 12123013
If you have not installed the sassar and /or blaster worm patches, then your PC is infected with these worms, do you see the typical error ' your machine will reboot in 60 seconds' and then it starts to count down?


Author Comment

ID: 12129405
I'm in Safe Mode with networking right now and it works, but what should I do from here to fix my problem?

Assisted Solution

tebacher earned 250 total points
ID: 12129832
Ok, that means that there is something starting up with the PC causing the problem.  So, we have to narrow down things from here.

Do you have a anti-virus program installed?
The computer shouldn't have spyware installed being it's been formatted and hasnt been able to get online... right?

One of the easiest things you can do is download HijackThis (freeware) and post the log (from safe mode of course).

Scan, save log, then post the log here.

Author Comment

ID: 12129956
Logfile of HijackThis v1.97.7
Scan saved at 8:40:04 PM, on 9/22/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Pibb\My Documents\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\RunOnce: [WMC_RebootCheck] C:\WINDOWS\inf\unregmp2.exe /FixUps
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll


Author Comment

ID: 12130198 was my anti-virus software...thx for the help.  I'm up and running!

Expert Comment

ID: 12130786
Make sure you sort out the above by ticking and fixing the following:

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

waas the virus the sassar or blaster worm?


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